Monday – Friday 8am-5pm

Reviews

Reviews

Happy Customers

From 266 reviews
Robin Woodall
Robin Woodall

My husband and i are extremely happy with the new setup and the customer service we received from Ryan and management. I have arthritis in my right hand and those shocks and springs made it able to drive without fighting steering! That A …

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Response from business owner

Thanks for sharing that. Many people aren't aware that there are significant improvements that can be made to the drivability and handling of motorhomes. A few modifications can mean the difference between arriving relaxed or arriving stressed out from fighting the coach for the duration of your drive. Thanks for the feedback. Safe travels. Tracy

via Google
Dennis Lundgren
Dennis Lundgren

Appalachee RV has always provided excellent service whenever I needed any type of repair work on my RVs. They are a one stop, complete service shop covering the simple to the complex repairs.

Response from business owner

Thank you for trusting us with your RV. "We value our relationships and take pride in our exceptional and reliable service." Sounds like we hit the mark again. Thanks for your positive feedback. Safe travels Tracy

via Google
Victoria Rubel
Victoria Rubel

After going once to a big box RV sales/service shop I was lucky enough to find Apalachee RV. I have been going here for years and every time they fix the problem quickly and professionally. Elaine treats you like family. Don't go …

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Response from business owner

Thank you for the wonderful feedback. We are grateful for customers and friends like you. Happy to keep you on the road. Safe travels. Tracy

via Google
Marcel C
Marcel C

I had my motor home for alignment and tires balance

They did what they said they would do, and they did it great job

Response from business owner

We are glad to have gotten your wheels straightened out. We appreciate the feedback. With the balance and alignment you should see an improved ride and longer tire life. Thanks and safe travels. Tracy

via Google
Lesa K Moore
Lesa K Moore

We’ve been using Apalachee since 2019. They are reliable, knowledgeable, and honest. I wouldn’t trust anyone else to take care of our Raptor toy hauler. I’m especially thankful for their new mobile service.

Response from business owner

Thank you Lesa for your kind words. Honesty is the only way we know how to do business. 🙂 I'm so glad we were able to get you fixed up with the mobile unit. We will see you at your next visit.

via Facebook
Blain Potter
Blain Potter

Very professional and thorough. Were accomodative when we needed the coach early due to weather and helped us develop a solution for returning to finish the project. Highly recommend!

Response from business owner

Thank you for taking time to write up a nice review. I think the Red Diamond upgrade you chose is a great safety feature. We are glad we could accommodate you and you could carry on. We appreciate your business. Safe travels, Tracy.

via Google
Lori Pensel
Lori Pensel

Apalachee RV has the BEST customer service!!! Elaine is amazing!!! She worked so diligently helping us get the drivers side window replaced!!! Our Class A is a 2001 and the drivers side window was so cloudy that we couldn't see through …

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Response from business owner

We can't say enough good things about Elaine. She definitely exhibits the spirit of Apalachee RV. Take care of, and be fair with customers. Thank you for the kind review. It means alot to us. Safe travels, Tracy.

via Google
Christina Trotter
Christina Trotter

Appalachee RV has been a Godsend with helping on all my Warranty issues with my Horse Trailer! Elaine has gone above and beyond as well as everyone else there! Couldn’t imagine taking my Trailer anywhere else 🩷

Response from business owner

Thank you so much for taking time to send us the wonderful feedback. Its always a pleasure working with you. So glad we are able to take care of your trailer needs. Thanks again for the 5 stars. Safe travels, Tracy.

via Google
Bruce Morrison
Bruce Morrison

This business is AWESOME RV SERVICE CENTER! We were passing thru & had an RV engine issue. Ryan Service coordinator made me an appointment, got started as promised & corrected the problem. Price was as quoted & done at record time. Please …

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Response from business owner

Thank you so much for the stellar review. Apalachee RV always tries to help the traveller in distress as a priority. We are glad the fix was relatively straightforward and you were able to continue your trip. We appreciate you sharing your experience with us. Thanks again and Safe travels, Tracy.

via Google
Trey Terry
Trey Terry

Ryan provided us with regular updates and explained the work where you could

Undertand the reasons why it’s needed. I’m very happy we brought our trailer to them, they were able to find some preventative items that needed to be done to …

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Response from business owner

We appreciate you taking time to provide the feedback. Our culture here is to provide real value to the customer thru our service and our customer relations. Very glad we hit the mark with you. We wanted our service to be as good as your BBQ! Thanks again and safe travels. Tracy

via Google
Keith Parker
Keith Parker

I needed new power converter in older 5wheeler .Frank was very helpful an informative. He got info from me did some checking called me right back,even had part I needed in stock. Appreciate time taken an helpfulness. Thanks

Response from business owner

Thanks Keith, we do keep an pretty inventory of those must have items. Our staff is is well educated to be able to help the customer who wants to do it themself. Glad we could help. Safe travels, Tracy

via Google
Steven David Alley
Steven David Alley

We have used Apalachee RV since 2019 for our Class C and later our Class A. These guys are amazing. They under sell and over deliver, which is a quality hard to find anymore. We have mostly worked with Elaine who is also amazing. We have …

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Response from business owner

We appreciate your wonderful review. We are always glad to see that we have taken good care of your RVs. Elaine is a gem and always takes care of her customers. The whole staff is tops. Thanks and safe travels, Tracy.

via Google
Dennis Cormier
Dennis Cormier

Unbelieveable service. We were in a bind due to the RV having front end issues and we were leaving in a week for a long travel vacation. They jumped on it within 2 days and fixed all the issues. They also found some tire problems and …

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Response from business owner

It was worth the drive to get to us, wasn't it! We hope you enjoy your well deserved trip knowing that your in good safe shape. Thanks for the feedback. Safe travels, Tracy.

via Google
dean freese
dean freese

Called with slide issues and preparing for a month long trip. Elaine and JC were able to work us in quickly and trouble shoot the issue Quickly resolved and had us on our way. Elaine as usual gave great customer service and JC did the …

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Response from business owner

Thank you Dean. Glad we made it happen for you. Safe travels Tracy.

via Google
Chris Griffin
Chris Griffin

I had Apalachee install a brake controller on my tow vehicle. Both the manager and the tech were incredibly professional, competent and possessed great customer service skills. This is the second time I have used them. Each time, …

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Response from business owner

Thank you Chris. We appreciate the feedback on our performance. It is always good to hear that Apalachee RV is doing what we set out to do. Provide great technical service with excellent customer experiences. Thanks and safe travels. Tracy

via Google
Kay Dalli
Kay Dalli

Very friendly and helpful

Response from business owner

Thank you. We appreciate the recognition. Safe travels and see you later. Tracy

via Google
Donna Bailey
Donna Bailey

We had a leak while camping and called ARV. They were quick to respond. Had an estimate for us the next day.

Response from business owner

Thanks for calling on us. We try to respond as quickly as possible to help our customers out of a jam. Thanks for the review. Safe travels, Tracy

via Google
Sunny Summers
Sunny Summers

Always professional warranty their work exceptional staff

Response from business owner

Thank you for your feedback. We are always glad to hear from our valuable clients. We are here for you. Thanks and safe travels. Tracy

via Google
Angel Chelius
Angel Chelius

Very Good service

Response from business owner

Thank you and enjoy safe travels. Tracy

via Google
Steve Poole
Steve Poole

They are the best.. I’ve been working with them continuously since they began in 2005.

Response from business owner

Thank you Steve. You have always been a great customer and you have supported us in so many ways since the beginning. We appreciate the feedback. Safe travels, Tracy

via Google
Marie Suciu
Marie Suciu

Techs were very thorough making sure everything with our tow system worked perfectly for us. Ryan was also great to work with

Response from business owner

So glad you are pleased with the work. Towed vehicles do need to be secure and everything operating between the Motorhome and the towed vehicle. It gives confidence when traveling. Thank you for taking time to provide feedback. Safe travels, Tracy

via Google
Jim Becker
Jim Becker

We needed some body work performed on our 2022 Alliance 5th wheel. Cary said they would make it "like new" but actually it is better than new. Quality work performed on schedule with excellent communication. What else is there to say? …

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Response from business owner

Thank you for the great review. Our bodyshop team is very talented. They each have years of experience at Apalachee RV. They always strive for the best possible repair standard. Thanks and we are glad you like it. Safe travels, Tracy

via Google
Shane J
Shane J

Best RV service in the area. Highly recommend!

Response from business owner

Thanks for the stars and the review. We are glad we met your expectations. Safe travels, Tracy

via Google
Lesa Moore
Lesa Moore

Great bunch of people, honest, and they know what they’re doing. Wouldn’t trust anyone else touching our Raptor.

Response from business owner

Thanks Lesa, always glad to help out. Enjoy your travels in "The Beast". We appreciate the review and wish you safe travels. Thank you Tracy

via Google
Donnie Rowe
Donnie Rowe

First, I have owned three different campers and this is the first time using this company. I will always use them going forward for my maintenance and repair. CJ, the shop foreman knows what he is talking about when it comes to …

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Response from business owner

Thanks for the feedback. We are glad you have found "the right place" for your repairs and service. Our full time goal is to convert service customers to the Apalachee RV way. Once you have experienced it, you know we take the repair experience to a higher level. We concentrate and specialize in quality repairs and service. We don't sell RVs. The repair process doesn't stop to accommodate the sales department. Our staff is the best. Thanks for the kind words and helping spread the news. Safe travels. Tracy

via Google
Marshall McLemore
Marshall McLemore

Cary in the collision Center was the BEST work was done right and on time would definitely use them again

Response from business owner

Always glad to get the feedback. The body shop team does amazing work. Apalachee RV Center outshines the competition on a daily basis, both in quality of work and customer service. The feedback we receive is the evidence. We thank you for taking time to provide the review. Safe travels. Tracy

via Google
cak0304
cak0304

Great repair place to take your RV for repairs. Mine was there due to body damage from a tire blowout. They are an excellent company to deal with. I had no issues with them at all. My 5th wheel is 20 years old shelter kept all its life and …

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Response from business owner

Thanks for the wonderful review. The body shop team memebers are all masters of their craft. You can see the pride they put into their work. Everyone at Apalachee RV has the same goal: great repairs and service with excellent customer relationships. Thanks and safe travels, Tracy

via Google
Suzy Himmelberger
Suzy Himmelberger

We had a good experience at Apalachee RV. We found Kerry and his crew to be very easy to work with! Kerry kept us up to date at every turn and we appreciated it. We found there prices to be very competitive! We would highly recommend …

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Response from business owner

Being easy to work with is a key part of Apalachee RV's success. It should never be difficult to work with a service provider. The Body Shop with Cary leading, is the best at collision repair, body rehab and RV painting services. Thanks for taking time to leave us the great feedback. Safe travels. Tracy

via Google
S T
S T

Everyone was courteous and professional, parts took awhile to get there but once they had them they made an excellent job putting them in and painting them to match my coach. They replace two cargo doors

Response from business owner

We appreciate your review and are pleased that the work was described as excellent. Mission accomplished. The entire staff is focused on making the customers visit pleasant, the work professional, complete and excellent. Thanks again and Safe travels. Tracy

via Google
Lolita Morrison
Lolita Morrison

Cary Dingler and the staff at Apalachee do a fantastic, thorough job and they are very honest and fair! I trust them with our fifth wheel. Their experience shows in the quality and workmanship. They absolutely do great work!!

Response from business owner

Thank you so much for sharing your thoughts. It pleases us when a customer is pleased. The crew in the Body Shop does a great job. Customers and insurance companies agree. Apalachee RV is where you need to be!

Thanks again and safe travels. Tracy

via Google
Harriet C
Harriet C

Big thanks to Cary, Dylan and the team for my sourcing my tires and installing them. I can feel comfortable on the road in all the bad weather ahead. Cary thanks for your reassurance with my "type A" preventive plans.

Response from business owner

Thank you for the feedback. Apalachee RV team members always appreciate the positive words. Everyone here strives at providing the best RV service and customer satisfaction. Safe travels on the road with your freshly aligned coach and new tires. Thank you again Tracy

via Google
Holly Leggett
Holly Leggett

We had warranty work, body shop work, engine service, coach repairs and enhancements made. There was a hiccup issue that got resolved well. They truly went above and beyond status updates

Response from business owner

Thank you so much for your patience. We appreciate your consideration in allowing us to make good on our hiccup. I have always heard that the really good companies don't shy away from errors or "make goods". We subscribe to that practise as no one is perfect. We value our customers and always strive to be the best. Thanks for taking time to give us the feedback and the 5 stars. Safe travels and Holiday wishes. Tracy

via Google
James Lambert
James Lambert

We just had our annual inspection. They did a thorough check

Response from business owner

Just like the golden days of broadcast news, "We report you decide". Hopefully you found the RV inspection helpful and educational. We encourage inspections to catch potential problems early. Thanks and safe travels Tracy

via Google
Scott Mauney
Scott Mauney

Great experience as always.

Very professional and no issues with service

Response from business owner

Thanks Scott for the review. Apalachee Rv is here to help with your RV needs. Our experienced staff loves to get the reviews from our happy customers. Thanks again and safe travels. Tracy

via Google
Frank Hilton
Frank Hilton

We have always been the recipient of excellent service at Apalachee RV over the ten years that we have needed maintenance of our RV!

Response from business owner

Thanks Frank for sharing your experience regarding Apalachee RV. We have always enjoyed working with you. If there is anything you need in the future you let us know. Thanks and enjoy your travels however you choose to take them. Tracy

via Google
Ed Cooper
Ed Cooper

Customer service is always friendly and welcoming. Repairs are done quickly with no surprises! They are very upfront with details.

Response from business owner

Thanks Ed, we sure appreciate the feedback. Glad we could help you out. Thanks for spreading the word. Safe travels. Tracy

via Google
Rob Garner
Rob Garner

This is the second time I have had to replace the windshield on our recreational vehicle. The first replacement was handled by another service provider and turned out to be an extremely tedious and time-consuming process. Cary at ARV took …

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Response from business owner

Thanks Rob for taking time to provide the feedback. Apalachee RV Center is glad can provide superior service. We are always striving to be better than other sales and service centers. Glad we could accomodate you to earn the five stars. Safe travels . Tracy

via Google
Johnny Davis
Johnny Davis

Apalachee RV has become my favorite place for RV repairs! Their location is very close, (Auburn, GA), their staff is professional and they resolved long standing problems I had with my electrical system! Cary and Curt treated my RV as if …

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Response from business owner

Thank you for taking time to provide feedback. It is always valuable to us and I am sure it helps other folks in the decision making of who to trust their RV with. Apalachee RV always strives to serve the Atlanta and North Georgia Rv'ers with best repairs and most courteous treatment possible. We employee the very best staff and appreciate them all. Thanks again and safe travels. Tracy

via Google
Detera Jackson
Detera Jackson

I own an older model truck a 1983 Chevrolet P-20 box truck to be exact, and Apalachee RV serviced my truck like it was the latest model. However, before I continue about how great a service I received let me give a little history. Several …

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Response from business owner

We don't age discriminate RVs. We aren't afraid of the hard stuff. Sometimes we have to deliver hard news to customers with older or obsolete equipment but that's part of being honest up front. Just about anything can fixed, its usually a matter of time and money. We let the customer decide. Thanks for the kind words and we are glad we can work with you on your project. Safe travels, Tracy

via Google
Katlyn Martin
Katlyn Martin

I’ve had to bring my travel trailer to Apalachee many, many times and always have the best service. The work is always done above satisfaction and the customer service is fantastic. I wouldn’t go anywhere else! ⭐️⭐️⭐️⭐️⭐️

Response from business owner

Thanks Katlyn, we are always glad to see you and glad to keep your RV in tip top shape. Thanks for the review and the stars. Safe travels to you and yours. Tracy

via Google
Alice Doswell
Alice Doswell

I can’t say enough about Apalachee RV Center. We have a 2023 Outdoor Manufacturing 260 KVS. The main slide started grinding and popping when the one year warranty was about to expire. We took it to Apalachee and they diagnosed that the …

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Response from business owner

Thank you for recognizing Apalachee RV Center and Elaine for the great work they do. This is was the first ORV brand we have seen but have worked on many of their sister company brands over the years. And yes, we do have a great deal of experience with the slide out system mentioned. It was a long road but Elaine and the team was able to repair the system to better than new condition. We do appreciate the kind words and the five stars. Enjoy many fun and safe trips. Tracy

via Google
Mike Burton
Mike Burton

With 13+ years traveling the USA, Apalachee RV remains my "Go To" RV Service Center in America. Great service, concerned, professional technicians and quality repair everytime.

Response from business owner

Thank you very much for sharing your thoughts about Apalachee RV here in Auburn GA. I noticed you pointed out we are your "go to" RV Service Center in America. I know you do travel extensively all the time and mentioning that means a lot to us. We always enjoy you visits with us. Safe travels and see you in the future. Tracy

via Google
Gerita
Gerita

WOW! Just an incredibly positive experience. Excellent, detailed,

Caring service like service used to be. JC, the shop foreman, spent the day analyzing a very unique towing problem. We went on several test drives to zero in on the problem. …

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Response from business owner

Thank you so very much for the generous review. It was a pleasure working with you. I also enjoyed our conversations while the repairs were made. Glad we improved the situation and expect the final truck modification to be the icing on the cake so to speak. Do let us know how that goes. Thanks again for taking time to share your experience. Safe travels, Tracy.

via Google
Curt Lacrimosa
Curt Lacrimosa

Repaired quickly and efficiently

Response from business owner

Thanks for the review, glad your tow vehicle is back to its former glory. Thanks and safe travels. Tracy

via Google
Joe Lancaster
Joe Lancaster

We had to take our RV to Apalachee RV because the national RV center we took it too originally could not do the work. In hindsight I wish I had taken it to Apalachee RV in the first place. They fixed my dash A/C problem and radio navigation…

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Response from business owner

Thanks so much for spreading news of Apalachee RV’s competence. We get the tough stuff and we deliver. We always strive to convert customers to clients and friends for life. Great work and outstanding customer service by our dedicated staff make it happen. Thanks and safe travels. Tracy G.M.

via Google
Steve Leffers
Steve Leffers

Great place to do business with! Very customer oriented & friendly. Have you been to a dealership and feel like just another number? It's truly different here. Try them out for yourself the next time you need anything... Thanks …

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Response from business owner

Thanks for the review. Always glad to help. Our parts guys, Ryan and John are very knowledgeable and helpful. Thanks for the input. We enjoy hearing from our customers. Safe travels Tracy

via Google
Richard Miller
Richard Miller

I took my 2020 RV in for some repairs, which included minor bodywork, replacing an awning arm, and taking care of warranty-related issues. My primary point of contact was Curt, who was consistently friendly and transparent during the entire…

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Response from business owner

Thank you for your very kind words. I especially appreciate your taking the time to provide positive feedback. You gave us the opportunity via direct phone call to make right on an item we missed the mark on. Thank you for letting us make good and thanks again for your reasonable approach. Apalachee RV's goal is to be the best we can be. Always! Safe travels, Tracy

via Google
Bonnie Rodi
Bonnie Rodi

Apalachee RV deserves five stars. I showed up needing an awning with a very short time frame to get it done. They made it happen. I also was in the market for tires and after reviewing the condition they suggested two new front instead of …

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Response from business owner

Thank you Bonnie, Apalachee RV only wants to sell you what you need, you only needed 2 tires! Our staff is focused on our client's satisfaction. We all know that days are much better when you're friendly. Thanks for noticing and bringing it up in your review. Safe travels to you. Tracy

via Google
Tom Clear
Tom Clear

Apalachee RV has done my annual service and upgrades over the last couple of years. Excellent work. We have a 2020 40 ft Newmar Ventana. Last week I was on I-75 just north of Macon. The front end began to bounce violently up and down after…

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Response from business owner

We are glad it was a relatively easy fix. Good thing you called and we could help. Thanks for the feedback. We always appreciate hearing the stories that end well. Thanks and safe travels Tracy.

via Google
Matthew Reynolds
Matthew Reynolds

I’ve used Appalache RV numerous times.

Great local company to do business with!!

Response from business owner

We are glad you keep coming back. It's great to establish a relationship with a local company. We are glad that Apalachee RV is your service provider of choice. Thanks for the feedback. Safe travels. Tracy

via Google
Michael Saviano
Michael Saviano

First time dealing with apalachee RV. Experience was great, I got them to replace my awning that was destroyed in a hail storm. Drove over one day for them to get the measurements. They ordered the awning. They called me when it came in. I …

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Response from business owner

Thanks for the positive feedback. Apalachee RV has the best body shop and collision center for RVs in the southeast we believe. Those guys are amazing. Glad we made this easy for you. Our service side is just as good! Thanks and safe travels. Tracy

via Google
paul clendennin
paul clendennin

Was in a crunch for time and they did needed repairs quickly. Glad I found Apalachee RV. Great customer service awesome personnel!!!

Response from business owner

We are pleased the repairs could be done in time for your trip. Every employee at Apalachee RV does their best to provide the best RV service in Georgia. The customer’s satisfaction is our goal. Thanks and safe travels. Tracy.

via Google
Steve Nichols
Steve Nichols

Excellent service. Very knowledgeable and experienced.

Response from business owner

Thanks for the feedback Steve. At Apalachee RV we are always encouraged to hear from our great customers. Safe travels and we hope to see you for routine preventive services. Thanks Tracy

via Google
David Ball
David Ball

Apalachee Rv has been servicing my Motor Home for 3 years. They Always provided estimated pricing prior to performing work and the work has been been very good. Getting quality work completed around the Atlanta metro area is difficult. No…

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Response from business owner

Thanks for your review. Our goal is always for Apalachee RV Center to out perform all other RV repair facilities. Servicing and repairing RVs and making customers happy is what we are all about. Thanks again for your feedback. Safe travels Tracy

via Google
Roy Dunning
Roy Dunning

WOW! What a refreshing experience. Not only are they much better than their competitor down the road, but they go above and beyond to make sure you are totally happy.

I highly recommend anyone in the Atlanta area to use them, trust me you…

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Response from business owner

Thank you Roy. Mission accomplished. Thanks so very much for taking time to leave us the feedback on your RV repair. We always strive to do the right thing and provide value to our customers. Apalachee RV is glad to serve the Atlanta and surrounding areas with outstanding customer service, quality RV repairs and maintenance, making friends along the way. Thanks again, Tracy

via Google
Jared Henderson
Jared Henderson

Very impressed with my experience at Apalachee RV from start to finish. We had two blowouts on our travel trailer that caused damage to the underside and floor in the bathroom. Our adjuster recommended Apalachee RV. Cary in the body shop …

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Response from business owner

Thanks for posting your experience. We do enjoy a staff of very talented body shop technicians. Each of them are committed to a level of perfection not seen in many other repair shops. Don't forget us when you need maintenance or repair of any kind, we do it all. Everyone here is committed to excellence. Tell your friends. Thanks and be safe. Tracy

via Google
Carlene Johnson
Carlene Johnson

They were great. Able to work us in while we were on the road. Very minimal wait time and corrected our problem right away. Also repaired our Aqua Hot. We’ve used them for years when we lived in the Atlanta area and they were always so …

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Response from business owner

Thank you for the kind review. It is always a pleasure to hear from y'all and even better when we get to see you. Enjoy your travels, be safe and have fun. Thanks again Tracy

via Google
Steve Freeman
Steve Freeman

Wonderful experience. People both friendly and knowledgeable. Had a problem with my levelers not working on my motorhome. The owner spent about an hour with us and diagnosed the problem. It turned out that there was no issue with the …

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Response from business owner

Thank you for the feedback. Treat people nice, get treated nice. Always a rule to live by. We are glad we could help. It was nice of you to share your experience online and please remember to share with all your nice camping friends. We strive to be fair and in your case all that was needed was some consultation. Travel safe and have fun. Thanks Tracy

via Google
Sand Maker
Sand Maker

Not sure yet waiting for parts. Will let you know later.

Response from business owner

We spend a lot of our time waiting for parts also. Since 2020 it has become difficult to put faith in the ETAs given by suppliers. I now believe a part will get here when it when it shows up on our door. At that point we jump back on it. We want you out there enjoying your RV. Thanks for the understanding and patience. Tracy

via Google
rdf22
rdf22

Great place.Easy to work with.

Response from business owner

Thanks for the 5 stars. We appreciate the feedback. Safe travels to you. Tracy

via Google
Paul Bisaha
Paul Bisaha

Folks were helpful and knowledgeable, and have seemed to have the the abs light problem.

Response from business owner

Thank you for the 5 stars. We do work hard to satisfy our customers. I am glad we found and repaired your ABS issue, I understand that some others were not able to find the problem. We have the experience and expertise to tackle the tough stuff. Thanks and safe travels. Tracy

via Google
Steve Joffrion
Steve Joffrion

I wish every business operated like Apalachee RV. Excellent workmanship, friendly service, on time, fair price and they keep their customers informed of the progress of the repairs.

Response from business owner

We appreciate your taking time to provide feedback. Everyone here strives to make the customer experience the best it can be. Thank you and enjoy safe travels. Tracy

via Google
Lisa Adams
Lisa Adams

The owners of ARV obviously only hire the very best! I cannot thank their employees, Elaine and Norm enough for their professionalism and kindness to me. I am an Air Force Veteran and a teacher who was extremely distressed based on my lack …

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Response from business owner

Thank you for your show of confidence. Norm and Elaine are top notch. We expect you will be just as pleased when all is finished. We genuinely try to treat each and every customer with respect and care. If it weren't for you we wouldn't be here. Thanks again and we look forward to working with you. We will teach you what you need to know about your RV. Be safe. Tracy

via Google
Marc Farris
Marc Farris

Excellent service

Response from business owner

Thanks so much for the feedback. We are here to help. Stay safe and enjoy your travels. Tracy

via Google
Mike Halstead
Mike Halstead

Great place and people to work with

Response from business owner

Thank you for the kind words. Always glad to help. Tracy

via Google
William Aycock
William Aycock

Apalachee RV is a wonderful shop to deal with. They have done all my warranty work, recalls and great body work and painting on my Newmar Motorhome. Cary with the Body Shop worked with my insurance company and made the entire process …

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Response from business owner

Thank you for taking the time to relate your experience. We always appreciate honest feedback. Everyone here works hard for our customers. Safe Travels, Tracy

via Google
Dan Miser
Dan Miser

Finding an RV repair shop that can communicate well and do what they say they're going to do in a timely manner is rare, and this company does just that. Courteous staff. Fantastic business.

Response from business owner

We thank you for the feedback. We are always pleased when our customer's expectations are met and exceeded. We will always continue to strive to be better than rest. Enjoy your travels and we hope your tank never runs dry! Thanks again Tracy

via Google
Dark Rush
Dark Rush

We absolutely love the friendly, down to earth, knowledgeable staff. This southern crew makes you feel right at home. Big thanks to Chris and Tracy and the other staff for all your help with RV / travel trailer classes. I highly recommend …

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Response from business owner

Thanks for the wonderful feedback. We do have some of the friendliest, most knowledgeable RV people in the business on our staff. Why be any other way? Be happy and be helpful! Glad we were able to meet your needs. Thanks again. Be safe. We will see you soon. Tracy

via Google
Kevin Dunsmore
Kevin Dunsmore

Great people to deal with...

Response from business owner

Thank you. Thank you for painting a nice picture of us. We will get you back on the road soon. Thanks, Tracy.

via Google
Katy K.
Katy K.

I was referred by a tire place as there was a new vibration in my steering wheel. Frank spent time with me as soon as I arrived. He test drove my RV and decided there was no abnormal sounds or vibrations.... With my new tires, everything …

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Response from business owner

Thank you for the feedback. Frank and all the staff here care about you, your safety and the overall health of your RV. We are glad we could help, I will pass this on to Frank. We wish you safe travels and good weather. Thanks Tracy

via Google
Anne Blair
Anne Blair

Have always received excellent service and been treated with respect from all the staff. Have been using them for all my RV needs for many many years .

Response from business owner

Thanks Ann, we have enjoyed many great years with you. We are glad we have been able to get to know you and service all your RVs over the years. Please continue to drop in and see us. You are a jewel. Thanks and we wish you good health and safe travels. Sincerely, Tracy and everyone here.

via Google
Katrina Bounds
Katrina Bounds

I called because I had a water heater question. The service man was very polite and happy to help me. He answered all my questions and offered safety advice...I will go here when I need repairs...

Response from business owner

Thank you Katrina, we are glad we could help. That's what we are glad to do. We appreciate your feedback. Safe travels, Tracy.

via Google
Kelley Buttrick
Kelley Buttrick

Just had my first repair visit at Apalachee RV and they were AWESOME! While I worked mostly with Eileen who was fantastic, everyone else I dealt with there was great too. Communication during the repair process was frequent and clear. …

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Response from business owner

Thank you Kelley for your kind feedback. One of our many goals is to be sure the customer is aware and understands the process. I am glad that you had a very good experience. Mission accomplished! Keep coming back for preventive maintenance. Safe trips and travels to you. Thanks Tracy

via Google
Scott S
Scott S

I highly recommend Apalachee RV. They treated us like our business mattered to them. What a concept! Plus, they actually fixed the problems we needed them to address. Very professional and courteous.

Response from business owner

We are glad we met your expectations. Please tell your RV friends about us. Supply chain difficulties have made things a little more challenging. Everybody here puts 100% into doing the right things. Thanks and enjoy safe travels. Tracy

via Google
Carolyn Willis
Carolyn Willis

We had a check up done at Apalachee RV Service Center. Elaine Shellnut, as our service writer, very professional,knowledgeable and gave us full attention to our needs. We also replaced our couch with recliners and replaced our TV with a …

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Response from business owner

Thanks for taking time to send the feedback. So glad you are happy with the services and work we performed. Elaine does a great job of keeping her customers informed. We especially appreciate our long term customers. Thanks and be safe Tracy

via Google
Calikat
Calikat

The customer service was awesome! Thank you to Elaine and Tracy for all of your help and patience.

Response from business owner

We are glad you were pleased. We hope the future is very bright. Thanks Tracy

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Cheri Colonni
Cheri Colonni

I cannot express my gratitude and appreciation for this repair facility. Each and every person I had contact with was courteous and professional, never losing patience with all my questions and concerns. They worked hard with our extended …

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Response from business owner

Thanks for the kind words, we wish ya'll the best and I thank you for your patience. Your input and research was very helpful. I hope all your travels are safe and enjoyable. Keep in touch when you are passing thru and keep us posted on any developments. Thanks again, it was always a pleasure speaking with you. Tracy

via Google
Linda Bradford
Linda Bradford

These guys are awesome! We spent a week in our RV with slides/jacks not working and no-one could find or fix the problem. When Apalachee heard we were using the RV for our upcoming honeymoon, they worked us into their already swamped …

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Response from business owner

We are so glad you could make your honeymoon trip. It was our pleasure to to repair what several other service providers failed to fix. We have worked hard to elevate our level of expertise beyond our competition's. Thank you so much for the feedback, it does brighten our day to hear from our customers. Thanks again and safe travels in the future. Tracy

via Google
Stefan Bartelski
Stefan Bartelski

Very friendly and helpful people. Hope that the repair work is as good as their attitude

Response from business owner

Thanks for compliment. I believe you will be satisfied with our repair work. We will stay in touch and let you know when it's complete. Thanks Tracy

via Google
Roger Suttles
Roger Suttles

My first time using Apalachee RV center. My service advisor Elaine Shelnutt was great to work with. Communication and service was exceptional. I will be using them for all my repairs needed.

Response from business owner

We look forward to a long lasting relationship. Remember that preventive maintenance is less costly than repair. We appreciate the kind words and look forward to helping out in the future. Thanks for the feedback and compliments. Safe travels for you and yours, Tracy

via Google
Jan Tucker
Jan Tucker

Apalachee RV was great to work with on some warranty work for my new horse trailer with living quarters. Elaine wrote down all my concerns and answered all my questions. Elaine worked with the manufacturer for everything under warranty …

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Response from business owner

We have wonderful people that are goal oriented to making your experience the best it can be. Great customers and great employees make it a pleasure to come in everyday. Thanks for the feedback and enjoy your horses and their trailer. Be careful and have fun. Thanks for the review. Tracy

via Google
Mark Kissel
Mark Kissel

I own a fifth wheel that was purchased a year ago and the manufacturer suspension system for the dual axle was functional but let's be honest, "not the smoothest ride!" I had Apalachee RV order the Morryde sre4000 suspension system and new…

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Response from business owner

Thank you sir, Apalachee RV always has the goal of making your experience here better than any other RV center can provide. Your experience was smooth and now your RV rides smoother! So glad you took the time to give us a shout out on Google. Thanks and have safe travels. Tracy

via Google
Lisa
Lisa

Thanks to Cary and his crew for repairing our motorhome. They did an awesome job! We are very pleased and would recommend these guys to anyone!

Response from business owner

Thank you so much for helping spread the word. We do have some of the most talented Body Shop technicians around. Glad we helped you out. Be safe. Tracy

via Google
RICHARD HIXON
RICHARD HIXON

Rafik was especially kind and they did a great job curt was also great in the communication about the entire process.. I highly recommend apalachee rv!

Response from business owner

Thank you for taking the time to provide the feedback. We always appreciate it. Glad we met or exceeded your expectations. Tell your friends! Safe travels, Tracy

via Google
RonandShelya Thacker
RonandShelya Thacker

Apalachee RV is a Quality Team that works together providing Knowledgable Quality Service. We thank our Advisor, Elaine, Technician, Derrick and the Apalachee Team that provided service for our Tow Package for a tow car/motorhome and …

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Response from business owner

Thanks for taking the time to provide the feedback. We do enjoy having a great team of people who all have the same goal in mind, satisfying our customers needs. Enjoy all the features of your RV now. Thanks again and, be safe. Tracy

via Google
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Apalachee Rv is a full service repair shop they can it all and do right the first time ! They do not sell RVS they just FIX them. Elaine Shelnut is my service advisor. She kept me in loop all the way. I live 5min from an other shop but I …

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Response from business owner

We do appreciate your feedback and are glad that we met your expectations. Your taking the time to write a review means a great deal to us. We always hope it encourages others to give us a try. Thanks again and safe journeys for you. Tracy

via Google
Bonnie Gilmore
Bonnie Gilmore

Apalachee RV employees are very professional and knowledgeable. We were informed on a continuous basis about all aspects of the repairs that were needed. With the amount of business that they do, I am in awe of their customer service. …

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Response from business owner

Thank you so much for sharing your experience regarding Apalachee RV. You were certainly dealing with the best. Thanks and enjoy safe travels, Tracy

via Google
Richard Campbell
Richard Campbell

Had to have extensive electrical work done on the coach. Curt, JC and Don pulled their hair out but stayed with it until the problem was figured out and resolved.

This is the second time I have had my coach in their shop and Curt always …

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Response from business owner

Thanks Richard, keeping the customers in the loop is always our practice. As we sometimes say "we fix RVs and often fix customers who have had unpleasant experiences elsewhere." After all, that is what it is all about, fix an RV and make a customer a friend. Thanks you for taking the time to write up the feedback. Enjoy safe travels Tracy

via Google
Jason Kimbell
Jason Kimbell

The team at Apalachee RV is very professional and does good quality work. They are all about their customers and communicate frequently while the work is being done. One note to potential new customers is they stay very busy, which is a …

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Response from business owner

Thanks for the feedback. You make a very good point about our turnaround time. Our schedule stays fully booked a couple of weeks out. Please call well in advance of your trip to allow for parts acquisition and proper repair. As far as the fastest turn around time, we still consistently beat the guys who sell coaches. We never bump you out of the way to prep one that was sold! We are always striving to keep the customer informed. Thanks again for the feedback and the advice given. We do appreciate it. Safe travels. Call early for best results. Tracy

via Google
Sue Gaines
Sue Gaines

After a terrible experience with the RV dealer where we purchased our motor home (3 months for service, phone calls not returned, etc), we found heaven at Apalachee RV! Curt, our service advisor, is excellent. He kept us informed, gave us…

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Response from business owner

Welcome to our crowd of happy customers at Apalachee RV. Thank you for taking time to provide the feedback. Curt is very knowledgeable and always willing and happy to provide guidance. We are glad you are pleased. We appreciate all our customers and hope you spread the word to other RVers you see in your travels. Be safe, have fun and enjoy. Thanks Tracy

via Google
Keli Jelinek
Keli Jelinek

The people were nice. Informative and friendly.

Response from business owner

Thank you. It's always more pleasant when folks are nice and friendly, and an added bonus when they are informative! Glad we could help. Be safe and have fun. Tracy

via Google
Tim New
Tim New

Been going for over 2 years. Been Dissapointed with a lot of RV places. Never this one. Elaine Shelnut is prompt, courteous and professional. Typical of their entire staff

Response from business owner

Thank you for the feedback. We are pleased to hear from you and to see your kind words. Enjoy safe travels. Tracy

via Google
Bobby Baughn
Bobby Baughn

We have been using Apalachee RV for a couple of years now and continue to be impressed each time we need some help. We just had rear springs with broken bolts that needed reattached and Elaine, Service Advisor, and JC in the shop were able…

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Response from business owner

Thank you so much for your awesome feedback! We aim to provide the best service and customer service to all our guests and are so glad you continue to be satisfied!! Elaine and JC (as are all our staff) are magnificent and so knowledgeable and helpful!!!

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MA
MA

I drive over 400 miles round trip from Huntsville, Alabama, because their service is worth it. Their mechanics are top notch, and the staff are wizards working with insurance and extended warranty people. I won't trust our RV to anyone else…

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Response from business owner

Always good to see you and hear from you Mr. Archibald. We are pleased we have earned your business and you know the long drive is worth it. I know that Curt appreciates the feedback and we thank you very much for the review. Be safe and have fun. Thanks Tracy

via Google
David Eldridge
David Eldridge

Service is done in a fair and professional manner. Kurt was outstanding as was the service tech. Everyone there was exceptional. They repaired my generator. Runs great. Highly recommend.

Response from business owner

Thank you for sharing your positive feedback!!!

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Cindy L
Cindy L

Elaine was very responsive. She kept me up to date during the repair. There was a little glitch at the end and she resolved it easily. I like to do business with people who work to "make it right" if there is a problem. Says alot about …

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Response from business owner

Elaine is always responsive to our customers. You have commented on one our principles. "Even good companies make mistakes, great companies make it right!" Thanks for sharing your experience. Safe travels, Tracy

via Google
John Colonni
John Colonni

Very nice and knowledgeable staff

Response from business owner

We hope to get ya'll back up and running as soon as possible. I know Elaine is working hard on your behalf. Thanks for the nice words. Tracy

via Google
Shannon Moon
Shannon Moon

Great people to deal with. Dropped our 5th wheel off for repairs. Elaine our service rep kept us up to date the entire time and we are very pleased!

Response from business owner

Always great to receive feedback. Thank you for taking the time to provide it. We like to know how we are doing. Stay safe, Tracy

via Google
Chris Miller
Chris Miller

Elaine is fantastic!!!! We have been using Apalachee RV for a few years now. Service goes above and beyond every time. Highly recommend.

Response from business owner

Thank you, we are pleased to hear the feedback. Glad to have you back on the road. We are glad to have Elaine on the team. Thanks again, Tracy

via Google
Bill Vanderplough
Bill Vanderplough

I had ABS and engine problems with a used motor home recently purchased, as well as the suspension. After getting the problems corrected, and new tires, the unit runs and handles very well. This is a 2004 model, so I'm really happy with the…

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Response from business owner

Thank for the feedback Mr Vanderplough. Apalachee RV is always focused on delivering the best remedies and value for our customers. We are sure you will enjoy your motor home more now that your issues have been addressed and corrected. Thanks Tracy

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