Monday – Friday 8am-5pm

Reviews

Reviews

Happy Customers

From 201 reviews
David Ball
David Ball

Apalachee Rv has been servicing my Motor Home for 3 years. They Always provided estimated pricing prior to performing work and the work has been been very good. Getting quality work completed around the Atlanta metro area is difficult. No…

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Response from business owner

Thanks for your review. Our goal is always for Apalachee RV Center to out perform all other RV repair facilities. Servicing and repairing RVs and making customers happy is what we are all about. Thanks again for your feedback. Safe travels Tracy

via Google
Roy Dunning
Roy Dunning

WOW! What a refreshing experience. Not only are they much better than their competitor down the road, but they go above and beyond to make sure you are totally happy.

I highly recommend anyone in the Atlanta area to use them, trust me you…

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Response from business owner

Thank you Roy. Mission accomplished. Thanks so very much for taking time to leave us the feedback on your RV repair. We always strive to do the right thing and provide value to our customers. Apalachee RV is glad to serve the Atlanta and surrounding areas with outstanding customer service, quality RV repairs and maintenance, making friends along the way. Thanks again, Tracy

via Google
Jared Henderson
Jared Henderson

Very impressed with my experience at Apalachee RV from start to finish. We had two blowouts on our travel trailer that caused damage to the underside and floor in the bathroom. Our adjuster recommended Apalachee RV. Cary in the body shop …

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Response from business owner

Thanks for posting your experience. We do enjoy a staff of very talented body shop technicians. Each of them are committed to a level of perfection not seen in many other repair shops. Don't forget us when you need maintenance or repair of any kind, we do it all. Everyone here is committed to excellence. Tell your friends. Thanks and be safe. Tracy

via Google
Carlene Johnson
Carlene Johnson

They were great. Able to work us in while we were on the road. Very minimal wait time and corrected our problem right away. Also repaired our Aqua Hot. We’ve used them for years when we lived in the Atlanta area and they were always so …

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Response from business owner

Thank you for the kind review. It is always a pleasure to hear from y'all and even better when we get to see you. Enjoy your travels, be safe and have fun. Thanks again Tracy

via Google
Steve Freeman
Steve Freeman

Wonderful experience. People both friendly and knowledgeable. Had a problem with my levelers not working on my motorhome. The owner spent about an hour with us and diagnosed the problem. It turned out that there was no issue with the …

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Response from business owner

Thank you for the feedback. Treat people nice, get treated nice. Always a rule to live by. We are glad we could help. It was nice of you to share your experience online and please remember to share with all your nice camping friends. We strive to be fair and in your case all that was needed was some consultation. Travel safe and have fun. Thanks Tracy

via Google
Sand Maker
Sand Maker

Not sure yet waiting for parts. Will let you know later.

Response from business owner

We spend a lot of our time waiting for parts also. Since 2020 it has become difficult to put faith in the ETAs given by suppliers. I now believe a part will get here when it when it shows up on our door. At that point we jump back on it. We want you out there enjoying your RV. Thanks for the understanding and patience. Tracy

via Google
rdf22
rdf22

Great place.Easy to work with.

Response from business owner

Thanks for the 5 stars. We appreciate the feedback. Safe travels to you. Tracy

via Google
Paul Bisaha
Paul Bisaha

Folks were helpful and knowledgeable, and have seemed to have the the abs light problem.

Response from business owner

Thank you for the 5 stars. We do work hard to satisfy our customers. I am glad we found and repaired your ABS issue, I understand that some others were not able to find the problem. We have the experience and expertise to tackle the tough stuff. Thanks and safe travels. Tracy

via Google
Steve Joffrion
Steve Joffrion

I wish every business operated like Apalachee RV. Excellent workmanship, friendly service, on time, fair price and they keep their customers informed of the progress of the repairs.

Response from business owner

We appreciate your taking time to provide feedback. Everyone here strives to make the customer experience the best it can be. Thank you and enjoy safe travels. Tracy

via Google
Lisa Adams
Lisa Adams

The owners of ARV obviously only hire the very best! I cannot thank their employees, Elaine and Norm enough for their professionalism and kindness to me. I am an Air Force Veteran and a teacher who was extremely distressed based on my lack …

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Response from business owner

Thank you for your show of confidence. Norm and Elaine are top notch. We expect you will be just as pleased when all is finished. We genuinely try to treat each and every customer with respect and care. If it weren't for you we wouldn't be here. Thanks again and we look forward to working with you. We will teach you what you need to know about your RV. Be safe. Tracy

via Google
Marc Farris
Marc Farris

Excellent service

Response from business owner

Thanks so much for the feedback. We are here to help. Stay safe and enjoy your travels. Tracy

via Google
Mike Halstead
Mike Halstead

Great place and people to work with

Response from business owner

Thank you for the kind words. Always glad to help. Tracy

via Google
William Aycock
William Aycock

Apalachee RV is a wonderful shop to deal with. They have done all my warranty work, recalls and great body work and painting on my Newmar Motorhome. Cary with the Body Shop worked with my insurance company and made the entire process …

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Response from business owner

Thank you for taking the time to relate your experience. We always appreciate honest feedback. Everyone here works hard for our customers. Safe Travels, Tracy

via Google
Dan Miser
Dan Miser

Finding an RV repair shop that can communicate well and do what they say they're going to do in a timely manner is rare, and this company does just that. Courteous staff. Fantastic business.

Response from business owner

We thank you for the feedback. We are always pleased when our customer's expectations are met and exceeded. We will always continue to strive to be better than rest. Enjoy your travels and we hope your tank never runs dry! Thanks again Tracy

via Google
Dark Rush
Dark Rush

We absolutely love the friendly, down to earth, knowledgeable staff. This southern crew makes you feel right at home. Big thanks to Chris and Tracy and the other staff for all your help with RV / travel trailer classes. I highly recommend …

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Response from business owner

Thanks for the wonderful feedback. We do have some of the friendliest, most knowledgeable RV people in the business on our staff. Why be any other way? Be happy and be helpful! Glad we were able to meet your needs. Thanks again. Be safe. We will see you soon. Tracy

via Google
Kevin Dunsmore
Kevin Dunsmore

Great people to deal with...

Response from business owner

Thank you. Thank you for painting a nice picture of us. We will get you back on the road soon. Thanks, Tracy.

via Google
Katy K.
Katy K.

I was referred by a tire place as there was a new vibration in my steering wheel. Frank spent time with me as soon as I arrived. He test drove my RV and decided there was no abnormal sounds or vibrations.... With my new tires, everything …

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Response from business owner

Thank you for the feedback. Frank and all the staff here care about you, your safety and the overall health of your RV. We are glad we could help, I will pass this on to Frank. We wish you safe travels and good weather. Thanks Tracy

via Google
Anne Blair
Anne Blair

Have always received excellent service and been treated with respect from all the staff. Have been using them for all my RV needs for many many years .

Response from business owner

Thanks Ann, we have enjoyed many great years with you. We are glad we have been able to get to know you and service all your RVs over the years. Please continue to drop in and see us. You are a jewel. Thanks and we wish you good health and safe travels. Sincerely, Tracy and everyone here.

via Google
Katrina Bounds
Katrina Bounds

I called because I had a water heater question. The service man was very polite and happy to help me. He answered all my questions and offered safety advice...I will go here when I need repairs...

Response from business owner

Thank you Katrina, we are glad we could help. That's what we are glad to do. We appreciate your feedback. Safe travels, Tracy.

via Google
Kelley Buttrick
Kelley Buttrick

Just had my first repair visit at Apalachee RV and they were AWESOME! While I worked mostly with Eileen who was fantastic, everyone else I dealt with there was great too. Communication during the repair process was frequent and clear. …

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Response from business owner

Thank you Kelley for your kind feedback. One of our many goals is to be sure the customer is aware and understands the process. I am glad that you had a very good experience. Mission accomplished! Keep coming back for preventive maintenance. Safe trips and travels to you. Thanks Tracy

via Google
Scott S
Scott S

I highly recommend Apalachee RV. They treated us like our business mattered to them. What a concept! Plus, they actually fixed the problems we needed them to address. Very professional and courteous.

Response from business owner

We are glad we met your expectations. Please tell your RV friends about us. Supply chain difficulties have made things a little more challenging. Everybody here puts 100% into doing the right things. Thanks and enjoy safe travels. Tracy

via Google
Carolyn Willis
Carolyn Willis

We had a check up done at Apalachee RV Service Center. Elaine Shellnut, as our service writer, very professional,knowledgeable and gave us full attention to our needs. We also replaced our couch with recliners and replaced our TV with a …

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Response from business owner

Thanks for taking time to send the feedback. So glad you are happy with the services and work we performed. Elaine does a great job of keeping her customers informed. We especially appreciate our long term customers. Thanks and be safe Tracy

via Google
Calikat
Calikat

The customer service was awesome! Thank you to Elaine and Tracy for all of your help and patience.

Response from business owner

We are glad you were pleased. We hope the future is very bright. Thanks Tracy

via Google
Cheri Colonni
Cheri Colonni

I cannot express my gratitude and appreciation for this repair facility. Each and every person I had contact with was courteous and professional, never losing patience with all my questions and concerns. They worked hard with our extended …

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Response from business owner

Thanks for the kind words, we wish ya'll the best and I thank you for your patience. Your input and research was very helpful. I hope all your travels are safe and enjoyable. Keep in touch when you are passing thru and keep us posted on any developments. Thanks again, it was always a pleasure speaking with you. Tracy

via Google
Linda Bradford
Linda Bradford

These guys are awesome! We spent a week in our RV with slides/jacks not working and no-one could find or fix the problem. When Apalachee heard we were using the RV for our upcoming honeymoon, they worked us into their already swamped …

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Response from business owner

We are so glad you could make your honeymoon trip. It was our pleasure to to repair what several other service providers failed to fix. We have worked hard to elevate our level of expertise beyond our competition's. Thank you so much for the feedback, it does brighten our day to hear from our customers. Thanks again and safe travels in the future. Tracy

via Google
Stefan Bartelski
Stefan Bartelski

Very friendly and helpful people. Hope that the repair work is as good as their attitude

Response from business owner

Thanks for compliment. I believe you will be satisfied with our repair work. We will stay in touch and let you know when it's complete. Thanks Tracy

via Google
Roger Suttles
Roger Suttles

My first time using Apalachee RV center. My service advisor Elaine Shelnutt was great to work with. Communication and service was exceptional. I will be using them for all my repairs needed.

Response from business owner

We look forward to a long lasting relationship. Remember that preventive maintenance is less costly than repair. We appreciate the kind words and look forward to helping out in the future. Thanks for the feedback and compliments. Safe travels for you and yours, Tracy

via Google
Jan Tucker
Jan Tucker

Apalachee RV was great to work with on some warranty work for my new horse trailer with living quarters. Elaine wrote down all my concerns and answered all my questions. Elaine worked with the manufacturer for everything under warranty …

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Response from business owner

We have wonderful people that are goal oriented to making your experience the best it can be. Great customers and great employees make it a pleasure to come in everyday. Thanks for the feedback and enjoy your horses and their trailer. Be careful and have fun. Thanks for the review. Tracy

via Google
Mark Kissel
Mark Kissel

I own a fifth wheel that was purchased a year ago and the manufacturer suspension system for the dual axle was functional but let's be honest, "not the smoothest ride!" I had Apalachee RV order the Morryde sre4000 suspension system and new…

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Response from business owner

Thank you sir, Apalachee RV always has the goal of making your experience here better than any other RV center can provide. Your experience was smooth and now your RV rides smoother! So glad you took the time to give us a shout out on Google. Thanks and have safe travels. Tracy

via Google
Lisa
Lisa

Thanks to Cary and his crew for repairing our motorhome. They did an awesome job! We are very pleased and would recommend these guys to anyone!

Response from business owner

Thank you so much for helping spread the word. We do have some of the most talented Body Shop technicians around. Glad we helped you out. Be safe. Tracy

via Google
RICHARD HIXON
RICHARD HIXON

Rafik was especially kind and they did a great job curt was also great in the communication about the entire process.. I highly recommend apalachee rv!

Response from business owner

Thank you for taking the time to provide the feedback. We always appreciate it. Glad we met or exceeded your expectations. Tell your friends! Safe travels, Tracy

via Google
RonandShelya Thacker
RonandShelya Thacker

The Apalachee RV Team is outstanding with knowledgeable Quality Customer Service beginning with the Service Manager – Rafiki, the Service Advisor – Elaine, and the Electrical Service Technician, Herb. We had a problem with our Motorhome …

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Response from business owner

Thanks for taking the time to provide the feedback. We do enjoy having a great team of people who all have the same goal in mind, satisfying our customers needs. Enjoy all the features of your RV now. Thanks again and, be safe. Tracy

via Google
ross null
ross null

Apalachee Rv is a full service repair shop they can it all and do right the first time ! They do not sell RVS they just FIX them. Elaine Shelnut is my service advisor. She kept me in loop all the way. I live 5min from an other shop but I …

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Response from business owner

We do appreciate your feedback and are glad that we met your expectations. Your taking the time to write a review means a great deal to us. We always hope it encourages others to give us a try. Thanks again and safe journeys for you. Tracy

via Google
Bonnie Gilmore
Bonnie Gilmore

Apalachee RV employees are very professional and knowledgeable. We were informed on a continuous basis about all aspects of the repairs that were needed. With the amount of business that they do, I am in awe of their customer service. …

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Response from business owner

Thank you so much for sharing your experience regarding Apalachee RV. You were certainly dealing with the best. Thanks and enjoy safe travels, Tracy

via Google
Richard Campbell
Richard Campbell

Had to have extensive electrical work done on the coach. Curt, JC and Don pulled their hair out but stayed with it until the problem was figured out and resolved.

This is the second time I have had my coach in their shop and Curt always …

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Response from business owner

Thanks Richard, keeping the customers in the loop is always our practice. As we sometimes say "we fix RVs and often fix customers who have had unpleasant experiences elsewhere." After all, that is what it is all about, fix an RV and make a customer a friend. Thanks you for taking the time to write up the feedback. Enjoy safe travels Tracy

via Google
Jason Kimbell
Jason Kimbell

The team at Apalachee RV is very professional and does good quality work. They are all about their customers and communicate frequently while the work is being done. One note to potential new customers is they stay very busy, which is a …

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Response from business owner

Thanks for the feedback. You make a very good point about our turnaround time. Our schedule stays fully booked a couple of weeks out. Please call well in advance of your trip to allow for parts acquisition and proper repair. As far as the fastest turn around time, we still consistently beat the guys who sell coaches. We never bump you out of the way to prep one that was sold! We are always striving to keep the customer informed. Thanks again for the feedback and the advice given. We do appreciate it. Safe travels. Call early for best results. Tracy

via Google
Sue Gaines
Sue Gaines

After a terrible experience with the RV dealer where we purchased our motor home (3 months for service, phone calls not returned, etc), we found heaven at Apalachee RV! Curt, our service advisor, is excellent. He kept us informed, gave us…

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Response from business owner

Welcome to our crowd of happy customers at Apalachee RV. Thank you for taking time to provide the feedback. Curt is very knowledgeable and always willing and happy to provide guidance. We are glad you are pleased. We appreciate all our customers and hope you spread the word to other RVers you see in your travels. Be safe, have fun and enjoy. Thanks Tracy

via Google
kelly jelinek
kelly jelinek

The people were nice. Informative and friendly.

Response from business owner

Thank you. It's always more pleasant when folks are nice and friendly, and an added bonus when they are informative! Glad we could help. Be safe and have fun. Tracy

via Google
Tim New
Tim New

Been going for over 2 years. Been Dissapointed with a lot of RV places. Never this one. Elaine Shelnut is prompt, courteous and professional. Typical of their entire staff

Response from business owner

Thank you for the feedback. We are pleased to hear from you and to see your kind words. Enjoy safe travels. Tracy

via Google
Bobby Baughn
Bobby Baughn

We have been using Apalachee RV for a couple of years now and continue to be impressed each time we need some help. We just had rear springs with broken bolts that needed reattached and Elaine, Service Advisor, and JC in the shop were able…

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Response from business owner

Thank you so much for your awesome feedback! We aim to provide the best service and customer service to all our guests and are so glad you continue to be satisfied!! Elaine and JC (as are all our staff) are magnificent and so knowledgeable and helpful!!!

via Facebook
MA
MA

I drive over 400 miles round trip from Huntsville, Alabama, because their service is worth it. Their mechanics are top notch, and the staff are wizards working with insurance and extended warranty people. I won't trust our RV to anyone else…

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Response from business owner

Always good to see you and hear from you Mr. Archibald. We are pleased we have earned your business and you know the long drive is worth it. I know that Curt appreciates the feedback and we thank you very much for the review. Be safe and have fun. Thanks Tracy

via Google
David Eldridge
David Eldridge

Service is done in a fair and professional manner. Kurt was outstanding as was the service tech. Everyone there was exceptional. They repaired my generator. Runs great. Highly recommend.

Response from business owner

Thank you for sharing your positive feedback!!!

via Facebook
Cindy L
Cindy L

Elaine was very responsive. She kept me up to date during the repair. There was a little glitch at the end and she resolved it easily. I like to do business with people who work to "make it right" if there is a problem. Says alot about …

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Response from business owner

Elaine is always responsive to our customers. You have commented on one our principles. "Even good companies make mistakes, great companies make it right!" Thanks for sharing your experience. Safe travels, Tracy

via Google
John Colonni
John Colonni

Very nice and knowledgeable staff

Response from business owner

We hope to get ya'll back up and running as soon as possible. I know Elaine is working hard on your behalf. Thanks for the nice words. Tracy

via Google
Shannon Moon
Shannon Moon

Great people to deal with. Dropped our 5th wheel off for repairs. Elaine our service rep kept us up to date the entire time and we are very pleased!

Response from business owner

Always great to receive feedback. Thank you for taking the time to provide it. We like to know how we are doing. Stay safe, Tracy

via Google
Chris Miller
Chris Miller

Elaine is fantastic!!!! We have been using Apalachee RV for a few years now. Service goes above and beyond every time. Highly recommend.

Response from business owner

Thank you, we are pleased to hear the feedback. Glad to have you back on the road. We are glad to have Elaine on the team. Thanks again, Tracy

via Google
Bill Vanderplough
Bill Vanderplough

I had ABS and engine problems with a used motor home recently purchased, as well as the suspension. After getting the problems corrected, and new tires, the unit runs and handles very well. This is a 2004 model, so I'm really happy with the…

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Response from business owner

Thank for the feedback Mr Vanderplough. Apalachee RV is always focused on delivering the best remedies and value for our customers. We are sure you will enjoy your motor home more now that your issues have been addressed and corrected. Thanks Tracy

via Google
Claude Phillips
Claude Phillips

Elaine and JC are friendly, professional, competent and go above and beyond in service. They provided expert advice and assistance resolving suspension problems in my Winnebago Navion. They performed an RPA, then expertly recommended and …

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Response from business owner

The equipment we recommended does make an unruly driving experience much more enjoyable and much less fatiguing. I know you will find your travels so much more relaxing. We evaluate and make specific recommendations that offer the most value for your money. It looks like we hit the mark again! The people here also tune in and target our clients needs. Elaine and JC are two of the best in the industry. Thanks and tell your friends. Safe travels, Tracy

via Google
Bob Seitz
Bob Seitz

had a water leak above a window in a 2015 ShadowCruise. Took it to Apalachee RV and had a wonderful experience. Our Service Advisor was Elaine and she did a great job keeping us informed with status and progress. They conducted a water…

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Response from business owner

Thanks for the feedback. we have a lot of experience finding water leaks. They are often difficult to pinpoint as it may takes months to saturate an area enough for it to be visible. Glad we were able to get you fixed up and dry. Thanks and enjoy your dry RV. Thanks Tracy

via Google
Alexandra Kienle
Alexandra Kienle

This place is the best! We took our RV there after we had an accident for the insurance work and quickly realized that we had found a superior shop. So, we decided to have them address some other issues we had. They did an incredible job…

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Response from business owner

Thank you for sharing your experience. We do take pride in our ability to outperform other shops and the pride is justified. Everyone here works hard at being the best at their skill. From the front office to the back shop we strive to repair RVs and make the experience a good one for our clients. Thanks for your kind words. Be safe, have fun and tell your friends. Thanks from all of us. Sincerely Tracy

via Google
Bill scurry
Bill scurry

Elaine was very professional, called me back she said she would. I would highly recommend getting your RV serviced here

Response from business owner

Thanks for the feedback. Elaine does a great job of keeping customers informed. We are glad to have her on the team. Thanks and enjoy the fall weather in your RV. Tracy

via Google
Chris Tarver
Chris Tarver

I can not say enough great things about this company!!!! Being a newbie to this whole RV experience has taught me several things so far, one being, you can never swing too wide when pulling a 40+ footer behind you. A lesson I wished I knew …

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Response from business owner

We appreciate your taking time to share your experience. We were glad it all worked out, our desire is to see people enjoy their RVs. We are pleased we could help that happen. Thanks to Grand Design to stepping up to help you out as well. Enjoy your vacation and remember to look twice and swing once. Safe travels and great adventures to you and your family. Tracy

via Google
Nana Chick05
Nana Chick05

Top notch RV repair, service center! During COVID with all the shut downs and back up trying to get parts, Elaine, their Service Advisor, kept in constant communication with us. She was patient, kind and extremely professional. Owner Tracy …

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Response from business owner

Fantastic, thanks for your most kind review. everyone here has one goal in mind "satisfy the customer". It is always nice to hear that we met that objective. We figure if we satisfy a customer the rest comes easy. Thanks and enjoy sunny days and safe travels. Tracy

via Google
Dominic Ottaviano
Dominic Ottaviano

Can’t say enough about Apalachee RV, Nikki at the front was friendly and professional, Randy was able to give expertise on some parts that I needed and Ryan was a great help when I was trying to find a window for my camper van. Just a great…

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Response from business owner

It is always pleasing to see positive feedback. Our staff all work hard to meet the customers needs in a friendly timely manner Thanks again and enjoy your time on the road. Tracy

via Google
Lee Meeks
Lee Meeks

The folks at Appalachee RV center are all Rock Star's. Elaine Shelnutt continues to exceed expectations with keeping us informed on the status of our Coach. Both Jerremy's (A/C and Shop Manager) are detailed orientated and explain the …

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Response from business owner

Thank you for your review. We have been serving the RV community for 15 years and are glad to have you with us. We have some of the most dedicated and knowledgeable staff in the southeast. Glad we could help you out and look forward to helping you maintain your rig. Enjoy your travels safely and thanks again Tracy

via Google
Kelly Capeheart
Kelly Capeheart

Great group! Curt is the bomb and the staff is always pleasant and helpful!

Response from business owner

Thanks for the feedback. Curt is a wealth of knowledge and experience. We're glad your experience was good, we strive to keep our customers safe and satisfied with the RV service experience. Safe travels, Tracy

via Google
Julius Hayden
Julius Hayden

We have used Apalachee RV for more than 10 years and have been more than satisfied with their services. They have preformed quality service every time we have dealt with them. We have a 2011 gas class A and the manufacturer went out of …

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Response from business owner

Thank you. We look very forward to serving you the next 10 years as well. We appreciate you taking your time to provide your kind feedback. We are blessed with great customers and a great staff. Thanks again and enjoy safe travels. Tracy

via Google
Sara Beth Marquez
Sara Beth Marquez

Amazing service and wonderful team at Apalachee RV.

Response from business owner

Thanks for sharing this!!!

via Facebook
Keith Oliver
Keith Oliver

Recently purchased a 2004 Winnebago motor home that had a couple of factory recalls that had not been performed. With the help and personal assistance of Service Advisor Elaine H. Shelnutt all was taken care at no costs to me. Also had …

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Response from business owner

We are one of the very few service centers that can still do the Workhorse chassis recall campaigns. We do make it a point to look up histories on any Workhorse chassis that comes through the shop. Glad we could help you out and thank you for providing the feedback. The reviews and referrals are the best kind of compliment we can receive. Tell all your RV friends about us. Thanks and enjoy safe trips and travels. Tracy

via Google
Patti Skelton
Patti Skelton

Tracy met us on a Sunday afternoon to accommodate our needs. The RV center was closed but he met us there. Tracy went over the extensive checklist that would be performed. Elaine called us back the next week and reviewed the repair …

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Response from business owner

We are here for our customers. Thank you for taking the time to post the kind words about us. We are always pleased to hear that we met and exceeded our clients expectations. Thank you again and be safe out there. Tracy

via Google
Ricky Britt
Ricky Britt

Had a bent awaning arm replaced, switch for rear Jack's replaced and a broken room slide cable. It took about 4 – 6 weeks to get parts due to covid-19. Elanine Shelnutt was very helpful. After I picked up my 5wheel and was cleaning out the…

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Response from business owner

Well that's a first. Please contact me directly as I would like to know more about your experience. I am glad the work we did was satisfactory and the communication was good. We do hope to be of service in the future. I look forward to hearing from you, we do want to get to the bottom of this and satisfy our customers. Thanks and be safe, Tracy Fulkerson G.M. 770-868-0999

via Google
Adam Webb
Adam Webb

I had such a great experience at Apalachee RV!!! Cary was such a tremendous help along the way. He communicated throughout the process of repairing our RV and everything was delivered as promised. I couldn’t be more pleased with the …

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Response from business owner

“Thanks Adam, we are glad to be your service provider of choice. Happy to help with any future service or collision needs with your RV. We are always glad to hear from customers we have served. Thanks again for the review and safe travels. Cary”

via Google
Richard Willis
Richard Willis

Great service

Response from business owner

Thank you for your feedback. Stay safe and have fun. Tracy

via Google
Jim Connally
Jim Connally

Our backup camera had to be replaced. It ended up being a bigger job than expected, but Elaine kept me informed of the progress every step of the way. I was very pleased with the service they gave me. I'll definitely use them in the …

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Response from business owner

Thank you for sharing your positive feedback 😀!!! Elaine is a gem! We are glad to have her!!

via Facebook
Theresa Bermudez
Theresa Bermudez

We have used this RV facility twice within the last year for our Winnebago Era. Last year we upgraded our motorhome's suspension and today we had a propane tank leak fixed and our awning motor replaced. The staff and technicians here are …

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Response from business owner

Your words are very kind and indicate that we are doing what set out to do. That is, to keep our customers safe and comfortable and enjoying their RV. We couldn't be more pleased to have Elaine on the team, she has always been customer oriented and does a great job for her customers. Thanks for the feedback and safe travels to you. Thank you, Tracy

via Google
steve barnes
steve barnes

Friendly, knowledgeable, and helpful.

Response from business owner

Always good to hear from our great customers. Enjoy the RV life and be safe Tracy

via Google
Jeff Carlberg
Jeff Carlberg

Super service and quick. Elaine Shelnutt was awesome to work with.

Response from business owner

Glad we help you out quickly and efficiently. Thanks for the feedback. Tracy

via Google
Fred Pierson
Fred Pierson

Have done annual service on my Tiffin since I purchased in 2018. Elaine is the best! Kept me up to date on progress. Had them take care of couple of minor issues and she kept me updated. While doing the service spied some items that …

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Response from business owner

Thanks Fred, we are glad to be your service provider of choice. We are always glad to hear from customers we have served. Elaine is a gem. Thanks and safe travels Tracy

via Google
Rekha Drysdale
Rekha Drysdale

We have used Apalachee Rv Center several times now, from routine maintenance to an insurance claim. Every time the work has been stellar, pricing reasonable and turn around times are very good. We had our air conditioner break 10 days …

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Response from business owner

Elaine is very focused on customer satisfaction, all of us here strive to keep ya'll traveling in safety and comfort. Thank you for taking the time to provide the feedback. Tracy

via Google
Lonnie Spears
Lonnie Spears

Elaine was absolutely the best , helping get both our warranty work and upgrades done. They were super busy, yet everyone had the best of attitudes possible.

Thanks to Herb for the excellent work on the rig .

We will make them an annual …

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Response from business owner

We do appreciate the kind feedback.We look forward to seeing you for the all important preventative maintenance. Thanks

via Google
Beverly Lazar
Beverly Lazar

My Motor Coach broke down on the way to the Mountains. I had to have it towed to Apalachee RV for repairs. Elaine was so helpful she stayed in contact with me through out the process. The repair time was much less than what I expected …

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Brian Behan
Brian Behan

Had to replace some air suspension bags. Great service and staff. Fit us into their schedule as we were traveling through. Thank you Tracy Curtis and Jeremy for your help.

Response from business owner

Thank you for the kind remarks. We go out of our way to make our customers feel like family.

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Randy Doolittle
Randy Doolittle

Truly accommodating in every way possible. They came highly recommended from previous customers. They were able to accurately address all of our issues. We were kept well-informed several times throughout the day. They were great to assist…

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Response from business owner

Thank you for the recommendation. We hope that you are still enjoying your RV. We go out of our way to make all of our customers feel like family.

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Nikki Collis
Nikki Collis

High quality work and very professional staff. Love working with the staff, especially Elaine Shellnut. My husband, Keith and I have been dealing with them for a couple of years now.

Response from business owner

And we love working with ya'll. We are proud to be the service center of your choice. We know people have a choice and we strive to keep our customers safe and happy and on the road. Thanks for the shout out. Safe travels to you! Tracy

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Troy Tumlin
Troy Tumlin

Thanks guys for taking care of our rv,very friendly folks and thorough, have earned my buisness👍🏻👍🏻

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Michael Roberts
Michael Roberts

Elaine Shelnutt, my Service Advisor, made sure everything on my to do list was completed. Very satisfied.

Response from business owner

Thank you Mr Roberts, for the positive feedback. We continue to strive to provide the best RV care available. Should you need anything else please give us a call and tell your friends about the treatment you received here. Thanks and safe travels. Tracy

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Donna Bliss
Donna Bliss

Had a major failure of towing hitch on my RV which threatened my ability to get back on the road. Talked with Elaine Shelnutt, Service Manager. Very helpful and professional. She did a great job addressing my needs and ensuring the needed…

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Response from business owner

Elaine is certainly an important part of our effort to keep our customers safe and updated. Apalachee RV is blessed with having everyone on the staff always looking out for the best interest of our customers. Thanks for taking the time to provide the favorable feedback, safe travels. Tracy

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Dave Berg
Dave Berg

Being new to the area we were looking for a dependable shop for our Jayco TT. After trying another local shop that we were not satisfied with, we were referred to Apalachee. We were having propane issues. Of course, we were pressed for time…

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Response from business owner

We are glad you were referred to us. Propane issues are not to be ignored. Thanks for the feedback and please pass our name along to the next camper in need. We look forward to being your service provider from now on. "Dependable repair we will get you there!" Thanks and safe travels, Tracy.

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Erica Messenger
Erica Messenger

This place is a gem! Elaine and JC took such good care of me and my RV. Since I am full-time in my RV, I had to stay a couple of nights to await pressure testing and parts. They were very communicative, helped me navigate my extended …

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Response from business owner

Thanks so much for your generous review. We are pleased we could continue to provide a safe environment for servicing the customers who rely on their RVs full time. We wish you the best and safest travels in your future. Drop us a postcard or an email with a photo of some of the scenery you encounter in your journey. Thanks again, Tracy

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Rod Mcabee
Rod Mcabee

I would recommend Apalachee RV to anyone that wants quality professional work done on their RV. My initial contact was with Kurt who put me in contact with Cary for the work I needed done. Kurt ordered a new AC unit and Satellite for the …

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Response from business owner

We appreciate you taking the time to provide feedback. Always makes us happy to make a customer happy. (It does happens often!) Anything you need in the future give us a call. Tell your camping buddies about us as well. Thanks and safe travels,Tracy

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Pamela Frederick
Pamela Frederick

Apalachee RV Center was recommended to us by Robert Henderson and he was right on all points regarding the quality, professionalism, honesty, value and punctuality. Elaine Shelnutt, Service Advisor was excellent, providing accurate quotes…

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Response from business owner

We are glad we met your expectations. Customer safety and satisfaction are our top priorities. Thank you so much for the kind feedback, we always like to hear from our customers. Let us know if there are any follow up questions or anything we can do for you.. Thanks and safe travels, Tracy

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Charles Davis
Charles Davis

These folk are awesome. I can not imagine taking my Tiffin Phaeton to anyone other than the Tiffin Service center in Red Bay, Freighter in Gaffney, and Apalachee.

The friendliness, competence, and integrity of these folk is so far …

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Richard Frederick
Richard Frederick

Recently had service to my motor home and we have never experienced such excellent service anywhere, the whole Apalachee RV team are so awesome!!! Everyone from Our initial encounter with Elaine to The service technician JC to the owner …

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Response from business owner

We always appreciate when customers take the time to leave great feedback! Thank you for such kind words. We take pride in our excellent staff and look forward to helping you out in the future!

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Adam Easterbrook
Adam Easterbrook

Carey was excellent to work with!!

Response from business owner

We appreciate the compliment. Thanks and be safe.

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Geoffrey Fulton
Geoffrey Fulton

Kids Doc On Wheels has Apalachee service and repair our 2 units and always do an exceptional job. When we may have had emergency repairs to be made Elaine always works us in and gets us back on the road in short order. Elaine and …

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Response from business owner

Thank you.

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Tony Stinson
Tony Stinson

One of the frustrations many RV owners experience is finding a reputable, honest, and reliable RV repair facility. Apalachee RV exceeds all those criteria. Elaine, my service advisor, throughly reviewed the items needing repair and …

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Response from business owner

We never tire of hearing the good things our customers say about us. It's a difficult thing when customers come in with broken stuff, nobody likes that. We always do our best to make a customer happy by saying what we will do and then doing what we say. We are glad your experience was a good one. That means we accomplished what we set out to do. Fix a customer and an RV. Thanks for sharing your experience with us. Enjoy safe and fun RVing. Tracy

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Jerry Cox
Jerry Cox

Great service, diligent service advisor (Elaine)work to assure extended warranty payment. Consistent email/phone updates(Elaine)regarding costs thereby eliminating unexpected invoice totals. And, motorhome delivered in neat & clean …

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Response from business owner

We do appreciate the great review. Thanks for trusting us with your RV. Elaine does a super job of caring for her customers and our techs do a great job of caring for their RVs. Safe travels, Tracy

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Steve Matthews
Steve Matthews

Visited Apalachee RV Center because my motorhome was making an unusual "growling" noise that I could not diagnose. Met with Service Advisor Elaine and she called in from the shop, Technician JC to discuss what I was hearing. Very much …

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Response from business owner

Thanks Steve, we do appreciate you taking the time to provide feedback. We strive to provide the best value for our customers. Our outstanding mechanical skills and our commitment to customer satisfaction combined puts us heads and shoulders above the rest. We are pleased we met your expectations. Thanks from Tracy and the whole ARV crew.

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B Bowman
B Bowman

Trust these people! I had a nagging problem with the Aquahot System in my 2012 Itasca Ellipse.... Their tech Rafiki went above the call and built a "test board" with lights and electronics to literally put a go pro style camera on my …

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Response from business owner

Thank you for the feedback. Everyone here is dedicated to getting it right. It's not always easy or quick and often takes extraordinary measures. We are glad we could finally get to the solution. Thanks again for taking time to share your experience online. We appreciate it, Tracy and everyone here at ARV.

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Jonathan Harmantas
Jonathan Harmantas

The Apalachee RV Center is about 30 miles outside of Atlanta Georgia and is undeniably worth the drive for absolutely any type of bodywork or repair on your RV. I have utilized both the Body Shop and the Service Center extensively these …

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Response from business owner

Thank you so much Jonathan for the excellent review. I’m very happy we were able to go above and beyond to meet your needs! Our staff is always happy to assist you!

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Gary Epling
Gary Epling

Took my Class A Motorhome in based on a recommendation from another RV center. Had 2 jacks replaced and some other minor service. Worked with Elaine Shelnutt and highly recommend her. Professional, knowledgeable and consistently kept me …

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Response from business owner

Thanks for your feedback, we are always encouraged and appreciative when a customer commits the time to post about the great service they received. It also says a great deal about us when another RV center recommended you to come see us. Thanks from all of us at Apalachee RV.

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Dorothy Robinson
Dorothy Robinson

She gave me a date to bring my class c in then called to confirm work was done in 3 days generator works fine all’s well with the world

Response from business owner

We are glad all is well with the world, we are doing our part, one generator at a time! Thanks for the feedback about Elaine and Apalachee RV. Enjoy safe trips and great times. Thanks Tracy

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Sara Beth Marquez
Sara Beth Marquez

I cannot say enough good things about Apalachee RV Center. Their customer focus is impeccable and working with Elaine on some upgrades to our travel trailer was such a pleasant experience. She kept us informed each step of the way and …

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Response from business owner

We always appreciate when customers take the time to provide feedback on our performance. Thank you for your kind words. We are glad we will be your service provider. It will definitely payoff for you in the long haul. Safe trips and adventures to you and yours. Tracy

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Tim Baker
Tim Baker

One of the very few RV repair places I have been to that seems to have very expert repair staff that can do most jobs, well thought out service processes and solid communication with the customer. I have a Tiffin Open Road and they id'ed …

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Response from business owner

Thank you for taking the time to provide the positive feedback. Everyone enjoys being complemented and we work very hard to make it easy for our valuable customers to comment and spread the word about our good work. Thanks again and enjoy safe travels especially thru the holidays.Thanks Tracy

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Aaron Roberts
Aaron Roberts

I brought in my fifth wheel to have a generator installed. They did an excellent job with designing and fabricating the unit for installation. I am very pleased with the work. The only downside I have is the quote doubled form the …

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Response from business owner

Glad you were happy with the excellent install. It is rock solid and should serve you well for a long time to come. We do have some very talented people here that enjoy the challenges. We did not anticipate in the estimate that your generator would not run. I am glad that we got that resolved for you also. Remember to bring it in for routine service. Thanks for the review we appreciate it. Enjoy your adventures, Tracy

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Harvey Cross
Harvey Cross

I have used Apalachee RV to service my Winnebago RV for three years now.

Elaine does a great job with the sign in process. If any questions arise she will call to make sure we are both on the same page.

Cary is excellent in the body shop. …

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Response from business owner

Thanks for taking the time to give us feedback. We have a great appreciation for our customers. Elaine and Cary are the best in the business. Thanks and enjoy safe travels Tracy

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jan birmingham
jan birmingham

I am an American working for the DoD and living overseas. I came home and purchased an older Class 'A' Motorhome for my retirement. It was in need of many items, but I had to return to Europe. I was able to talk with Elaine and the good …

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Response from business owner

Every once in a while we run into one that is an opportunity for us to really push the boundaries of our experience and knowledge. Your coach was certainly that opportunity. It did present many challenges and we were not willing to throw our arms up and walk away from it. ( I understand some other places did just that ! ) Frank and all the guys were relentless in the research and diagnostic process. As you have seen we are driven to get great results. As you stated we did have a great deal more time invested than we charged for. We benefited from the knowledge we gained during the process so it was to everyone's advantage, and fair. Thank you for sharing your story in this review. It means the world to us and may help the next customer to make the right choice to come see us. We look forward to seeing you back in the States. Thanks from Frank, Tracy and everyone at ARV.

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Janice Cabe Miller
Janice Cabe Miller

Great place....Elaine was awesome to work with! Recommend highly

Response from business owner

Thank you so much for your feedback. Elaine always looks out for her customers. We are glad to have her. Safe travels and when a ladder comes in that is not damaged in shipping we will all be glad!

Thanks, Tracy and the ARV crew.

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Auburn SDA Church
Auburn SDA Church

We were in for storm damage repair. Our service rep. was Elaine. She took great care of us and kept us informed. The techs did the job right the first time. They even found and repaired an issue we did not know we had (outside light housing…

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Response from business owner

Elaine is very customer satisfaction oriented and she reflects our values well. Thanks for taking the time to provide the feedback. We appreciate it, safe travels to ya'll. Tracy

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4earth
4earth

This place has to most amazing, skilled and kind people working there. I was in the process of trying to launch across the country, new at RVing and had a used RV that needed warranty work. I had sold my house and was living in the RV for…

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Response from business owner

We are glad we got you safely on your way. Your adventure will be exciting we are sure. Thanks for taking the time to write the kind review. Send us a post card of the mountains! Thanks Tracy

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