Reviews
Happy Customers
Cary Dingler, Body Shop Manager, completed the work as expected and sooner than previously thought (which was perfect timing as we were heading to Florida the next day). Cary was very thorough with the initial inspection and gave great …
read moreWe are pleased to hear your feedback. Our body shop has very talented people who perform excellent work. We are glad we exceeded expectations. Safe Travels, Tracy
We took our coach to Apalachee RV and Roadside after having a bad experience at another body repair shop. Apalachee delivered everything they promised and more. They did such a good job on our botched coach that we were shocked at the …
read moreThank you so much for sharing your success story. We do see a lot of business from the "other guys." We are glad to be able to provide a level service they can't. It has worked for us over 20 years. Ultimately it is the RV owners who benefits. We only concentrate on service and repair. Sorry, we can't trade you out of what you have, we don't sell 'em. Safe travels . Tracy
Due to my wife's prolonged illness, our coach sat unused for over a year.
With her improvement, we decided to begin RV travel again in the Spring of 2026 but I was concerned about the condition of our unused coach.
I had Apalachee RV …
read moreThanks Randy, first and highest priority is your wifes improvement. We are so please about the progress and thanks for sharing the good news. We are so very pleased you trusted us to get your coach back road ready. We certainly wish ya'll the very best first trip back in the saddle and many more in the future. You both have always been a delight to work with. Have many safe travels, Tracy
Great experience. Will definitely be coming back for future needs!
Thanks Kathryn, we appreciate the feedback. We are always glad to be of assistance. Safe travels, Tracy.
Our second time working with Apalachee RV. In for 30,000 mile checkup/maintenance. Elaine, our service advisor did a great job going over what we needed done. Came back with some good suggestions too. Finished on time and at the quoted …
read moreThank you Keith, We always like to hear that we met our company goals. You just named them! Safe travels, Tracy.
I have nothing but great things to say about the folks at Apalachee RV. Elaine is an excellent service writer, she listens patiently and always keeps me informed about every bit of progress or detail involved in my service work. My wife and…
read moreThat is a very powerful endorsement. We appreciate the time and effort you dedicated to it. You have always been a pleasure to work with and we are pleased to have met or exceeded your expectations. I am sure your kind words will encourage some folks to step on over to where the service is supreme and the staff really does care about the customer experience. Thanks and safe travels, Tracy.
2022 Tesla Model Y DR – trailer hitch install.
Elaine was my sales representative and was very helpful, they ordered my hitch and communication was good via text and phone call to confirm appointment.
The technician did a great job …
read moreThanks for the review, It did look good for sure. Glad we could work it out for you. Safe travels, Tracy.
I had an air issue with my Itasca motorhome which effects the air brakes and air ride suspension. Apalachee RV quickly found the problem and got the parts. The technician installed the air dryer and governor to resolve my air issue. I now …
read moreSo glad we could help get you back on the road safely. "Dependable repair; We will get you there." That's one of our catch phrases that keep us focused. Enjoy your trips with confidence. Thanks for the feedback. Safe travels, Tracy.
Heard about them on the radio. I was looking for a new place to take my RV because I wasn't happy with the previous place. They have a full service repair shop including tires, suspension and body shop. I was very pleased with the quality …
read moreSo glad we could help and that the experience was worth your time to review. We appreciate it and look forward to working with you in the future. Thanks again and safe travels, Tracy.
Unfortunately, we found ourselves in need of a camper repair shop, but we’re glad we found Apalachee RV Repair and Collision Center. Cary Dingler and his team were professional, communicative, and worked closely with our insurance to ensure…
read moreYour feedback is a great Christmas greeting. Thanks for posting it. We are goal oriented toward satisfying our wonderful clients. Excellent workmanship and great customer service, we hit the mark. Thanks and safe travels, Tracy.
On time completion.
Friendly and very thorough.
Accurate pricing and Great quality.
Will definitely recommend and return for service.
Thanks for taking the time to leave us feedback. Its always good to know we are living up to our high standards. That is what keeps people coming back. Thanks a gain and safe travels. Tracy
New to the RV world, I wasn’t sure where to go for service. I first called an RV shop on Highway 316, only to learn they didn’t work on older RVs. I then contacted Apalachee RV in Auburn, GA, and the experience was completely different. …
read moreThanks for your kind words. We often hear similar stories about age restrictions. Not that a big a difference between a 9 year old and an 11 year old coach as far as we are concerned. We have the talent to fix 'em both. We believe we repair RVs and their owners. We have seen thousands of RVs over 20 years and every one of them came here because the owner was disappointed in the treatment and service they received elsewhere. Like you, they were pleasantly surprised how nice the experience is here. In spite of the fact nobody gets excited about a broken RV. Elaine is a shining example of customer service. Thanks again. Safe travels, Tracy.
Researched all over Atlanta area for RV shop to fix sway and chronic steering control with my Forest River FR30 class A gas motorhome. I have a CDL and know how to drive a large vehicle, but driving this unit has been a challenge since day…
read moreThanks for taking time to leave such a detailed review. We have long list of customers who share your opinion of the work performed and the results achieved. Driving a motorhome will never be like driving the family sedan but it doesn't have to be like driving a vehicle that is actively trying to ruin your driving experience either. Your review may encourage others to seek the improvements we offer. Thanks again and safe travels, Tracy.
Always great service.
Thanks Lee we appreciate the feedback. Always glad to please. Thanks, safe travels Tracy.
Great job explaining everything to me and good quality work
Thanks Scott, understanding is a key to comfort about what steps are required to make the repair. We appreciate the feedback. Safe travels, Tracy
I’m sorry I can only give 5 stars and not more. My total experience was fantastic since they were able to correct a current circuit issue that other rv repair could not find in 6 months. Ryan White was in contact and kept me apprised. They…
read moreThanks for your glowing review. Everyone at Apalachee RV has a singular goal and that is to get our clients back on the road safe and sound. As you pointed out we have the expertise to find and fix what most other shops give up on. It is a fairly regular occurrence around here. We are glad your trip was not delayed. Thanks and safe travels, Tracy.
This was my second year for my yearly inspection. 2018 Dutch Star 4362. Service Manager keeps you updated on repairs. I also ask him tons of questions. He always has time to answer my questions.
When it comes to paying the bill , note there…
read moreThanks for taking time to provide the valuable feedback. It is also an important point that you wisely do an annual inspection and maintenance.
This is often neglected by RV owners and it often leads to breakdowns and more expensive repairs at the worst possible time. We hated to do the credit card fee but it became necessary as we were paying that fee, subsidizing everybody's rewards programs. We chose not to raise our rates across the board and offer no fee for payments of cash or checks. Thanks and we will see you next year when you come through our state again. Safe travels, Tracy.
Elaine and her team have been great. This is by far the best place to have your RV repaired and or maintenance performed. I have personally used them for a few years and could not be more satisfied.
Again, another great experience. I couldn't be more satisfied. Thank you Elaine and her team.
Over the past 20 years I have had several diesel pusher RVs and tow behind trailers, and When it comes to their maintenance and repairs, I have always trusted Apalachee RV. I have found over the years, that the people at Appalachia RV, …
read moreThanks Mr Ehlers, it's always been a real pleasure working with you and we appreciate the kind words. It is a real benefit of being in business 20 years and having customers that started the journey with us and have developed into much more than just a "customer transaction" Thanks again and safe travels. Tracy
We had a failure of our leveling system that delayed a long planned trip. Apalachee RV Center worked with the manufacturer and our extended warranty and got us on the road.
"Dependable repair, we'll get you there."
One of the slogans we have coined around here and live by. So glad we could help you. Thanks for the feedback. It means a lot to us and to potential customers who are deciding who to entrust their RV repair to. Thanks and safe travels. Tracy
Mr. Cary and Team did a wonderful repair job for me on my camper. It was a little bit longer process, than what I thought, but Mr. Cary was in communication with me the whole time, and that makes a huge difference.
Thank you Mr. Cary and …
read moreThanks for the praises for our body shop team. They do a great job and Cary is good about keeping customers informed. We appreciate you taking the time to share your experience. Thank you and safe travels. Tracy
Ryan and company are just awesome- they take time to answer all of your questions and their attention to detail and service in an industry that is not known for that stands alone! Appreciate them a bunch!!!
Thanks Pete, we are glad we pleased you and thanks for taking the time to give us the great feedback. We strive to be better than the "other guys". We've been doing it 20 years now. Safe travels, Tracy.
Very satisfied with the work on my RV. After 15 years as a customer and spending many thousands of dollars, not happy with their new policy starting in February 2025 to charge 3% surcharge on all credit and debit cards. There is no fee …
read moreRobert we hated to do it. But we found we were subsidizing everybody's rewards programs by effectively discounting our repairs by the amount the credit card companies charged us. Some companies do charge greater than 3%. Unfortunately if any card is used, we get charged. Our labor rates are well within the range of our area service providers. We did not want to raise our labor rate across the board. So only credit card users are affected. Cash and checks are still acceptable here without any fees attached. And as you state our work has been good over the years. We don't collect the 3% it goes straight to the credit card issuer. Thanks for being a great customer. Safe travels, Tracy.
Tracy is great him and the team took care of our company truck and git us going! They're kind and extremely experienced! Thank you all!
Thanks Gabriel we appreciate the kind words, We do our best to keep you guys and gals on the road. I especially appreciate you mentioning the treatment you get here after hearing what you shared about experiences elsewhere. Sell a bunch and have safe travels. Tracy
Apalachee RV exceeded all expectations. Elaine (Service Advisor), Randall (Technician), and JC each played a key role in upgrading the suspension of my Coach House Platinum IV. They installed Koni shocks, Sumo Springs, Road Master sway bars…
read moreThanks James, we have always had great results with the suspension upgrades we recommend after the the thorough Road Performance Assessment. Precision diagnosis and recommendations. We knew you would be happy with the drivability and comfort after the upgrades. Thanks for sharing your experience. Safe travels, Tracy.
We highly recomm3nd this place. Tracey one of the managers was absolutely amazing. We were on our way for vacation when our right rear dullie was getting hot. We parked outside of their business and waited until they opened. They got …
read moreThanks for the review, Glad we could help you out, it was a pleasure. Enjoy your trip and have fun. Safe travels, Tracy.
We’ve been clients of Appalachian RV for several years. They are terrific. Most recently, we discovered a problem with our water pump the afternoon before we were to leave on a trip. They told us to bring it in as soon as they opened the …
read moreWe sure do appreciate your positive feedback. We do our best to make vacation plans happen in spite of last minute glitches. Thanks again and safe travels. Tracy
These guys are great! Especially Cary Dingler, shop manager. Our 5th wheel was damaged in a storm. Cary worked diligently for over a month with the insurance company to fix our trailer. Unfortunately, the insurance company wanted to do a “…
read moreWe are very customer interest oriented. Cary is always a strong proponent of doing it right and standing firm when shortcuts are recommended by third parties. Thank you for the detailed review. Doing the right thing is always best but seldom the easiest path. Thanks again. Safe travels, Tracy.
Excellent customer service. The work done on our RV was somewhat extensive and they did an excellent job. In fact, they repaired some other small items that we did not request but are extremely appreciative of them being that attentive. …
read moreThank you for taking time to provide the positive feedback. It was indeed an extensive job. Our staff has the experience to do a proper repair and the diligence to see what others might miss. Ryan does a great job of looking out for our clients. Thanks and safe travels. Tracy
As always mu experience with Apalachee was great. Ryan kept me informed as everything progressed. What really showed the character of this operation was that they did NOT replace an idler pulley that was initially thought defective (and …
read moreThanks Jim, we don't sell folks what they don't need. We appreciate you mentioning this in your feedback. We practise Communication, Honesty, Integrity, Reliability and Professionalism. We refer to that by the acronym CHIRP. It is our guiding principle. We are glad to have Ryan on staff, he exemplifies the principle.Thanks for the review. Safe travels, Tracy.
Had floor damage due to refrigerator door leak. Had taken RV to NIRVC for leak repair but they don’t do floors. Apalachee not only replaced floors but discovered another hidden leak that had rotted floors behind the sink and caused black …
read moreThanks for your generous praise. We feel it very important to make sure repairs are correct and exhibit a high level of attention to detail. Particularly high visibility repairs like floors or cabinet work. Our entire staff has your interest at heart. It is always great to hear the feedback from one of our many satisfied customers. Thanks and safe travels, Tracy.
Needed an emergency tire replacement for my RV to replace my spare after a blowout before returning home from Stone Mountain. Called and setup an appointment my tire arrived next day and within a hour I was in and out with the new tire. …
read moreThanks for the review, we always like to hear feedback from our clients. So glad the blowout was not worse than it was. And glad we were able help you quickly and efficiently. Safe travels, Tracy
This is the only place for RV service -emphasis on service. I live in Decatur and I'm glad I made the trip. I have an unusual class B. I needed a seat removed – bolts were just under the exhaust – and the 30 amp supply port moved. They came…
read moreThanks for your kind feedback. It was a pleasure working with you. I especially appreciate you pointing out our ability to come up with creative but efficient and sensible solutions. That's the experience level we have. We fix them we don't sell them. So all out techs spend everyday diagnosing and brainstorming. Elaine is a gem of a service advisor indeed. Thanks again. Safe travels, Tracy
Excellent RV service!!
Great people and very knowledgeable
Update 5/5/25:
I just had Apalachee RV upgrade my class C motorhome suspension.
It was way too soft and bobbed like a boat on rough water.
What a difference it is to drive after …
read moreSo glad we could get your RV aligned and on the straight and narrow for you. We are one of the few places that can properly do alignments on RVs. We can align everything from travel trailers to the motorhomes with passive steer tag axles. Thanks and safe travels. Tracy
I recently had Apalachee RV perform a number of repairs to my class A motorhome, including replacement of shocks, air bags, bell crank, front break shoes & drums, and other miscellaneous repairs. When I dropped my rig off initially, I was …
read moreThanks for taking time to review us. We are sure the repairs and upgrades will make a significant improvement to your driving experience. Your driving will be much more enjoyable. We aim to be easy to work with and pleasant to work with. Sounds like we hit the mark again. Thanks and safe travels, Tracy.
The folks at Apalachee are friendly and professional. They aligned my RV after a suspension upgrade and more recently fixed my Big Foot leveling system. The service advisor Ryan White was on top of the diagnosis and repair. Tracy Fulkerson …
read moreThanks so much for the kind words. We actually enjoy what we do and especially the interaction with our clients. The five stars help others make the decision to try us out. And when they do, they don't go back to where they were previously getting service and repairs. That's our goal. Thanks and safe travels, Tracy.
Great service, fixed the issue on our RV.
Thank you for the 5 stars. Mission accomplished... fixed RV, happy customer, 5 Stars! Safe travels, Tracy.
Apalachee RV and team has been providing quality service and repairs for me for over 3 years on my motorhome. The Apalachee team has always been very professional and courteous when interacting with me on my requests. In my experience with …
read moreThank you so much for your most generous review. It means a great deal to us and to potential customers who might be making decisions regarding where to go. Every one of the staff here are in tune, onboard and practise our company goals. Internally we refer to it as CHIRP: Communication, Honesty, Integrity, Reliability and Professionalism. It appears we hit the mark. Thank you for your patience and understanding allowing us the opportunity to shine and make it right. Safe travels, Tracy.
We have a 20 year old motorhome that leaked air from the suspension air system. Apalachee RV stayed focused until our problem was resolved.
Thank you for the review, we are tenacious in our approach. Air and water leaks can be troublesome. Glad we could we could get you fixed up. Safe Travels, Tracy.
Apalachee RVis the best place for RV repair or maintenance. Elaine Shellnut was my advisor and she is so professional and knowledgeable.
Thank you for the wonderful feedback. We appreciate you taking the time to complement Elaine and the service you received. Thanks and safe travels. Tracy
Great People!
Thanks for the compliment Dale. We appreciate it! Safe travels, Tracy.
Elaine and the crew made a complicated situation easy. Perhaps the best part was how well Elaine kept us informed at every step. No surprises. No delays. Excellent results.
Thank you for the for the 5 star feedback. We consider it "goal accomplished" when we receive the positive feedback. I am proud to work with the fine staff we have here. Elaine is indeed a gem. Thanks again and safe travels. Tracy
Both technicians were great, they were very knowledgeable with what was wrong with the leaking seal they replaced. I would drive 50 miles out of my way to get service by them if I had another issue. Thanks for the great service.
I am glad Frank and Randall could get you going safely. We have the best staff anywhere! We had a great time servicing RVs at the FMCA rally in Perry. It was a success for everyone. I really enjoyed talking with you and was pleased that we were able to help you and many other folks at the rally. Come by and see us if you get around out here. Thanks George. Safe Travels, Tracy.
Excellent service. We had a lot of work done including chassis service. The house service was a very good value but I think you'll get a better price for chassis service at FCCC in Gaffney SC.
Glad we could help you out. Thanks for the review. We appreciate you taking into consideration the convenience when you chose to come here. Time is money after all. Thanks again and safe travels. Tracy
Proud owner of a 28 yr old Foretravel Motorcoach. It has been serviced and repaired by ARV for 11 years of our ownership. Their technical knowledge, problem identification/solution and work ethic are unmatched in this industry for the …
read moreThanks Alan, You being an experienced and knowledgeable owner, your praise is very much appreciated. It has always been a pleasure working with you and there were plenty of times that your input was very valuable. Our interactions are always informative and enjoyable. Thanks again, and safe travels. Tracy
My favorite place to go for my RV needs!
Good service and very good techs!
Thank you Apalachee RV!!!
Thanks for taking the time to provide the great feedback. We are always pleased to see we met our goals of fixing RVs and pleasing customers. Thanks and safe travels. Tracy
I worked with Elaine to have a heatpump added to our new RV. They did a great job getting this installed and their price was much lower than the place where we purchased the RV!
Thank you for sharing your experience with us! We're glad to hear that Elaine and our team efficiently installed the heat pump for your RV at a great price. We appreciate the time you took to give feedback. Safe Travels Tracy
Service was quick. Staff was very knowledgeable and answered all my questions, even the ones not related to my repair.
Glad we could help, thanks so much for the feedback. The feedback often helps customers make the right choice to come here. We appreciate it. Safe travels. Tracy
Very pleased with the service we received. Ryan kept us in the loop as the repairs were being made. Cary took the time to help us determine options & best steps for some cosmetic fixes. And, JC did a great job explaining “how to” on an …
read moreThanks for the feedback. Apalachee RV is blessed with very knowledgeable people on our staff. We have experience in a very broad range of RV's. It is with some regularity that we solve problems that other facilities had to give up on. That's the advantage to training, experience and longevity. Our people care. Glad we could help out. Safe Travels Tracy
Had some serious issue with my 5th wheel that needed to be fixed (few thousand in repairs). After an initial miscommunication (communication is a two way street) Tracy and Ryan were able to take care of my issues and fix the 5th wheel …
read moreWe are glad that once past our hiccup we were able to make right. Every company experiences errors or glitches occasionally. We feel that good companies recognise them and rectify the issue. We preach the golden rule around here. "treat others as you wish to be treated" It works. Thanks for your feedback and look forward to working with in the future. Safe travels. Tracy
I was so happy to see my 2020 Solitude looking new and beautiful. They fixed everything. Thank you also for great communication during the process. Sincerely , Michael.
Thank you for sharing your experience. We appreciate the feedback, it encourages us to keep on striving for excellence. Thanks again and safe travels. Tracy
Had a great experience with their service. Elaine setup the appointment, she asked questions to determine the issue I was having with my generator. Consulted with the technician. I requested they come to me rather than bringing it to …
read moreThank you for the recommendation. Safe travels, Tracy.
The service at Appalachian RV Center in Auburn, GA was amazing!!! Ryan , Bryan and Tracy went the extra mile in getting our Newmar coach back on the road both quickly an highly efficiently!!! Wish we lived closer for we would make …
read moreWe thank you for the feedback. We strive to make those unexpected trip interruptions as painless as possible. We are glad we could get you back on the road in less than half a day. Safe travels and thanks again. Tracy
Very honest upfront people. They were very thorough and prompt on their responses. Highly recommend them!
Thank you, Always good hear we are recommended by our clients. Best advertisement in the world! Thanks again and don't forget to get the preventive services done. Save time and money in the long run. Safe travels, Tracy.
Great company to work with for all of your RV needs.
Thanks Bill, we appreciate your review. Always glad for the feedback. Thanks and safe travels, Tracy.
I very seldom take the time to write a review about services and products; however, when one organization consistently assists you and is so professional, you take the time. Apalachee RV has serviced our generator in our Sprinter several …
read moreIt always pleases us to know that we have achieved our goal of customer satisfaction. We are fortunate and have strived to retain the best staff in the business. Elaine exemplifies that ideal. We thank you for the kind words and the courtesy of the great review. Safe travels, Tracy.
I had my competition BBQ trailer repaired by these folks. It was a stellar experience. Great communication from beginning to end. They were very thorough in documenting 9 separate items I wanted or needed addressed. They knew when I was …
read moreI will tell the crew they got a 6 star review. Thanks for taking time to share your experience. We do our best to exceed expectations and are always grateful to hear that we met our goal. If our service is as good as your BBQ we have reached the pinnacle! Thanks and the best wishes for your continued success. Safe travels, Tracy.
Service took quite some time getting camper repairs completed due to the volume of their business. Work completed was as requested. Only fault after working and getting generator running right camper was returned to me with two dead house …
read moreThanks for the feedback, Good information to know. We learn from the reviews. It was a pleasure working with you. I hope all your plans are realized for the motorhome. Thanks again and safe travels. Tracy
Needed a church bus emergency hatch replaced and roof repaired. Working with Elaine Shelnutt was great and she made everything easy. The repair was done quicker than expected. I would highly recommend them!
Thank you for the review, we appreciate it. Reviews help other people make better informed decisions about where to go or who to see. Thanks to reviews like yours we enjoy a great customer base. We strive to exceed expectations. Thanks again and safe travels. Tracy
We take all of our company vehicles here for onboard generator work and are always treated well. Elaine is very responsive in providing updates and any questions we may have.
Thank you for taking time out of your busy schedule to provide the great feedback. We are always trying to minimize the downtime for our customers. Elaine is top notch for her customer service skills. Thanks again and safe travels, Tracy.
After getting approval for warranty repair on a shattered window on our Host Yukon, Ryan ordered a new window for us. Within a week the window came in, Ryan called and scheduled us a time to come in, the shattered window was taken out and …
read moreThank you for sharing your experience. We are glad we could get you taken care of quickly and efficiently. Thats always our goal. Sometimes easier said than done. But always the goal. Thanks again and safe travels. Tracy
Apalachee RV does a great job keeping the owner appraised of the work flow on their unit and gives reasonable time lines. I've found them easy to work with and all work has always been complete with good quality.
Thank you Mike we appreciate the feedback and are pleased that we met your expectations. Pass it on to your RV buddies. Thanks again and safe travels. Tracy
Great customer service and very knowledgeable staff. Top notch service center.
We appreciate the feedback, let us know if there is anything else you need. Safe travels. Tracy
Tracy and his staff were more than helpful. They checked our ride height and got us in and out quickly. Check them out for all of your mechanical and body repair needs. Very knowledgeable staff!
Thank you for the review and sharing your experience. We are glad we could help you out. Our goal is to be helpful, solve the problems and do it in manner that makes you want to come back. Our technicians have real world experience diagnostic skills. Thanks again and safe travels. Tracy
If you are looking for the nicest and best place to get your RV customized then look no further! We hired Apalachee RV to take out the back bedroom set and put in new bunk beds in our RV. We are a touring band and needed the RV very fast …
read moreThank you so much for the review. It was a pleasure working with you and we know you will enjoy great success. Count on us for any future needs you have. Thanks and safe travels Tracy
The service advisor was very nice and professional they kept in contact with me the whole time about everything they done all the repairs as they said without any problems if you have a rv I would recommend them to anyone great place
Thank you Robby, Always good to hear that we did what we set out to do. That is, fix RVs and treat customers to outstanding personal service. We appreciate your review. Thanks again and safe travels. Tracy
I purchased an older motorhome that was in needed a lot of TLC – not only to do repairs but make it safe. I was emailed a detailed invoice with photos, of what needed to be done & other items that could use some work. They fixed & …
read moreThanks for sharing your experience with Apalachee RV. We don't shy away from the older RVs. It is often a greater challenge due to the obstacles of getting parts. And even the new ones rarely have diagrams or schematics to refer to and the older ones never had diagrams or schematics, so they do present a challenge. We are glad we could help you out. Thanks again for the feedback, safe travels. Tracy
Been bring my RV to Apalachee for 12 years. Always fair and honest. Tracy and Elaine are outstanding with taking care of the customer. Never a issue or problem.
Thank you for taking time to give us the nice review. Long time customers are the best advertising we could ask for. We appreciate you and your business. Thanks and safe travels. Tracy
Just passing through town, I discovered a battery problem on my camper van and needed house battery replacements . After doing some random searching, called and spoke to Tracy and he invited me to come in as soon as I could. He was …
read moreWe try to prioritize travelers when its possible. We are so glad it worked out for you and the stress level was minimized. You were a pleasure to work with and we are glad your trip could continue with no further delay. Thanks for your kind words. Safe travels to you. Tracy
Amazing people, Amazing service! We needed new tires, alignment, oil change, generator issue and the dash AC was broken. Elaine took care of all our needs, showed us exactly what they were doing and made sure we were safe and comfortable …
read moreWe appreciate you taking the time to give such a detailed review. It was a pleasure being able to help ya'll out. We are very proud of our staff and the work they do. We wish you the best. Thanks again and safe travels Tracy
Apalachee RV has the best service in the Atl.area.Elaine Shelnutt kept me informed on service and a warranty repairs.Great place to have your RV repaired.
Thanks for the review we appreciate it. The feedback is helpful and it's nice to know we are hitting the target with our service. Thanks and safe travels Tracy
Thank you to Apalachee RV for fixing my motorhome and getting me back on the road! The owners were very nice and helpful, and reassured me with good communication and quick responses during the whole fixing process.
Highly recommend!
Amy thanks for the review. I hope you were as pleased about the repairs we did for you as you were the campground you have mistaken us for. For the record we don't have pull thru sites or gas grills. But we can hook you up to electric and water in a pinch. And fix your RV. I take it that your trip home went well and when you got to the campground mentioned you successfully stopped with the brakes we fixed for you. I was glad we could help out on your trip. Thanks and safe travels LOL Tracy
So I made a mistake which almost cost me 330.00 but thanks to Mr.Norman of Apalachee rv in Auburn Ga. who went to bat for me and got me a credit on my first visitI returned to get some serious work done.Miss Elaine worked with me on both my…
read moreIt was a pleasure having you as a guest. Norm is always looking out for our clients best interest as everyone here does. Glad we could save you some money. We will see you next trip thru. Safe travels, Tracy
We were in serious need of new tires all around our trailer. Apalachee RV got us in and tires replaced in under an hour. They are all wonderful Folks to know and work with. Our highest recommendation for your RV service needs.
Thanks again, always good when everybody in the family agrees 🙂
My first experience with Apalachee RV was in 2019. My wife and I were completing the return leg of our first coast to coast trip in our first Class A. By the time we got to Georgia, we had accumulated a list of needed repairs. Still feeling…
read moreThank you for the accolades. The principles of the company don't change. The core management has been here an average of 15 years. We cultivate our principles in the the staff to respect the customer and take pride in all their work. We are always pleased to get confirmation that it's working. Thank you for taking time to post the feedback. It's our pleasure serving our great clients. Thanks and safe travels. Tracy
We were in need of 4 tires for our camper. Tracy ordered them and had them installed. We got on our way to our daughter's in ky. Tracy was awesome!!!!! Highly recommend Apalachee RV. When we're in the Atlanta area and in need, we'll use …
read moreThanks for sharing your experience. All the credit goes to our great team. We are glad we could get you to your daughter's on safe tires. At Apalachee RV we value great customer service and obey the golden rule. Thanks again and safe travels. Tracy
The staff at Apalahee RV were very professional and knowledgeable. Challenges developed in the process of completing the work but they strived to keep me updated and informed along the way. Overall, they were very pleasant to work with …
read moreThank you for the kind words and your patience. We feel it's always best to get it right even at the expense of expediency. We do appreciate you taking time to highlight the positive. Thank you and enjoy safe travels Tracy
Fantastic service and communication. They were able to fix a problem on my bus that several other mechanics wrote off. They came up with an out of the box solution and got it working great. Thank you to Ryan!!!
Thank you Rachel for the kind words and compliments. We are different than the "other guys" thanks for illustrating it so well. We are always up for the challenge. So glad we could help you out. Best luck with the business. Safe travels Tracy
This the place to go to for maintenance and repair on your RV. They have excellent mechanics who installed a new engine in my class c motor home. You cannot go wrong trusting this facility for all your RV needs.
It's not often an engine needs to be swapped, but we have experience with class C motorhomes as well as gas and diesel class A coaches. We have swapped engines in them all. Most shops wouldn't want to take on the challenge but we can handle it. Thanks for mentioning what we did. It will help other people to decide where to take their coach. Thanks again and safe travels. Tracy
Great place with honest folks who treat you right!
Thank you for the feedback, we appreciate it. Always glad to hear from our great customers. Safe travels. Tracy
My husband and i are extremely happy with the new setup and the customer service we received from Ryan and management. I have arthritis in my right hand and those shocks and springs made it able to drive without fighting steering! That A …
read moreThanks for sharing that. Many people aren't aware that there are significant improvements that can be made to the drivability and handling of motorhomes. A few modifications can mean the difference between arriving relaxed or arriving stressed out from fighting the coach for the duration of your drive. Thanks for the feedback. Safe travels. Tracy
Appalachee RV has always provided excellent service whenever I needed any type of repair work on my RVs. They are a one stop, complete service shop covering the simple to the complex repairs.
Thank you for trusting us with your RV. "We value our relationships and take pride in our exceptional and reliable service." Sounds like we hit the mark again. Thanks for your positive feedback. Safe travels Tracy
After going once to a big box RV sales/service shop I was lucky enough to find Apalachee RV. I have been going here for years and every time they fix the problem quickly and professionally. Elaine treats you like family. Don't go …
read moreThank you for the wonderful feedback. We are grateful for customers and friends like you. Happy to keep you on the road. Safe travels. Tracy
I had my motor home for alignment and tires balance
They did what they said they would do, and they did it great job
We are glad to have gotten your wheels straightened out. We appreciate the feedback. With the balance and alignment you should see an improved ride and longer tire life. Thanks and safe travels. Tracy
We’ve been using Apalachee since 2019. They are reliable, knowledgeable, and honest. I wouldn’t trust anyone else to take care of our Raptor toy hauler. I’m especially thankful for their new mobile service.
Thank you Lesa for your kind words. Honesty is the only way we know how to do business. 🙂 I'm so glad we were able to get you fixed up with the mobile unit. We will see you at your next visit.
Very professional and thorough. Were accomodative when we needed the coach early due to weather and helped us develop a solution for returning to finish the project. Highly recommend!
Thank you for taking time to write up a nice review. I think the Red Diamond upgrade you chose is a great safety feature. We are glad we could accommodate you and you could carry on. We appreciate your business. Safe travels, Tracy.
Apalachee RV has the BEST customer service!!! Elaine is amazing!!! She worked so diligently helping us get the drivers side window replaced!!! Our Class A is a 2001 and the drivers side window was so cloudy that we couldn't see through …
read moreWe can't say enough good things about Elaine. She definitely exhibits the spirit of Apalachee RV. Take care of, and be fair with customers. Thank you for the kind review. It means alot to us. Safe travels, Tracy.
Appalachee RV has been a Godsend with helping on all my Warranty issues with my Horse Trailer! Elaine has gone above and beyond as well as everyone else there! Couldn’t imagine taking my Trailer anywhere else 🩷
Thank you so much for taking time to send us the wonderful feedback. Its always a pleasure working with you. So glad we are able to take care of your trailer needs. Thanks again for the 5 stars. Safe travels, Tracy.
This business is AWESOME RV SERVICE CENTER! We were passing thru & had an RV engine issue. Ryan Service coordinator made me an appointment, got started as promised & corrected the problem. Price was as quoted & done at record time. Please …
read moreThank you so much for the stellar review. Apalachee RV always tries to help the traveller in distress as a priority. We are glad the fix was relatively straightforward and you were able to continue your trip. We appreciate you sharing your experience with us. Thanks again and Safe travels, Tracy.
Ryan provided us with regular updates and explained the work where you could
Undertand the reasons why it’s needed. I’m very happy we brought our trailer to them, they were able to find some preventative items that needed to be done to …
read moreWe appreciate you taking time to provide the feedback. Our culture here is to provide real value to the customer thru our service and our customer relations. Very glad we hit the mark with you. We wanted our service to be as good as your BBQ! Thanks again and safe travels. Tracy
I needed new power converter in older 5wheeler .Frank was very helpful an informative. He got info from me did some checking called me right back,even had part I needed in stock. Appreciate time taken an helpfulness. Thanks
Thanks Keith, we do keep an pretty inventory of those must have items. Our staff is is well educated to be able to help the customer who wants to do it themself. Glad we could help. Safe travels, Tracy
Unbelieveable service. We were in a bind due to the RV having front end issues and we were leaving in a week for a long travel vacation. They jumped on it within 2 days and fixed all the issues. They also found some tire problems and …
read moreIt was worth the drive to get to us, wasn't it! We hope you enjoy your well deserved trip knowing that your in good safe shape. Thanks for the feedback. Safe travels, Tracy.
Called with slide issues and preparing for a month long trip. Elaine and JC were able to work us in quickly and trouble shoot the issue Quickly resolved and had us on our way. Elaine as usual gave great customer service and JC did the …
read moreThank you Dean. Glad we made it happen for you. Safe travels Tracy.
I had Apalachee install a brake controller on my tow vehicle. Both the manager and the tech were incredibly professional, competent and possessed great customer service skills. This is the second time I have used them. Each time, …
read moreThank you Chris. We appreciate the feedback on our performance. It is always good to hear that Apalachee RV is doing what we set out to do. Provide great technical service with excellent customer experiences. Thanks and safe travels. Tracy
Very friendly and helpful
Thank you. We appreciate the recognition. Safe travels and see you later. Tracy
We had a leak while camping and called ARV. They were quick to respond. Had an estimate for us the next day.
Thanks for calling on us. We try to respond as quickly as possible to help our customers out of a jam. Thanks for the review. Safe travels, Tracy
Always professional warranty their work exceptional staff
Thank you for your feedback. We are always glad to hear from our valuable clients. We are here for you. Thanks and safe travels. Tracy
They are the best.. I’ve been working with them continuously since they began in 2005.
Thank you Steve. You have always been a great customer and you have supported us in so many ways since the beginning. We appreciate the feedback. Safe travels, Tracy
Techs were very thorough making sure everything with our tow system worked perfectly for us. Ryan was also great to work with
So glad you are pleased with the work. Towed vehicles do need to be secure and everything operating between the Motorhome and the towed vehicle. It gives confidence when traveling. Thank you for taking time to provide feedback. Safe travels, Tracy